Mohamed Hashim Osman mahmoud

• Managed on-site installation, maintenance, and repair of a diverse range of laboratory and medical equipment across the entire southern region.
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  Specialized in providing expert support for critical diagnostic and sterilization machines, ensuring minimal downtime and optimal performance.
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  Possess extensive expertise in key areas:
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  Hematology: HORIBA Yumizen analyzers.
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  Blood Bank: QuidelOrtho systems, including the Ortho Vision analyzer
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  Serology: Euroimmun equipment (e.g., Euroimmun Analyzer 1, Euro Blot series)
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  Sterilization: HIMTS plasma sterilization machines.

• Managed the installation and maintenance of a wide range of medical diagnostic equipment, including Zybio EXI 1800 hormone analyzers, Meril Auto Quant 200I biochemistry machines, and POCT HBA1C Labonovation systems across major cities in Saudi Arabia (Dammam, Riyadh, Jeddah, and Abha).

• Drove customer satisfaction by conducting regular performance checks, gathering feedback, and providing comprehensive training and support to end-users.

• Played a key role in business development, contributing to the growth and expansion of the company’s market presence in the region.

• Performed preventative maintenance and repair on advanced medical equipment, including Gambro Machines (AK 96 and AK 98), Nipro SURDIAL 55Plus, and B BRAUN Dialog+.

• Diagnosed and resolved technical issues using schematic drawings and manufacturer's manuals to ensure correct equipment operation.

• Provided technical training and guidance to Clinical Engineering Technicians and other staff on the support and use of medical technology.

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Managed preventative maintenance on a range of laboratory devices, including Mindray BS-200 chemical analyzers, centrifuges, microscopes, mixers, and CBC counters.

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Implemented UPS battery backup solutions to guarantee uninterrupted operations and prevent data loss.