Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Personal Information
Personal Information
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Mohamed Ibrahim Rifas

Dubai

Summary

Career Objectives To obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my knowledge.

Overview

11
11
years of professional experience
42
42
years of post-secondary education
5
5
Languages

Work History

ECommerce Logistics Supervisor

Dubai
05.2019 - Current
  • Spinney is one of the Middle East’s leading supermarket chains
  • Take orders from the customers
  • Check the order slot vise
  • Call the customer and Inform the products any unavailable items
  • Make sure the correct location
  • Arrange orders Route vise, then send areas separate
  • Maximum send orders on time
  • If late it effected our customers satisfaction
  • Make staff plan for weekly schedule.

Dispatcher

John Keells Holdings Plc
Colombo
05.2015 - 05.2019
  • Dispatch the goods accoording to its location and make sure that proper invoices & goods was loaded
  • Check and Dispatch the goods as per the invoices before delivery to all UAE & OMAN stores
  • Ensure smooth deliveries on time and to the receiver specification
  • Before loading check the truck, van if the temperature is properly working and ensure the cleanliness of the truck
  • Check the goods expiry daty, packing soze and physically count the quantities and record.Directive people to keep the goods in respectiveb location
  • Manage stock / perpetual inventory, Return to Supplier (RTS), item branch transfer in/out (BTO/BTI) to other branches and inter-departmental transfers (IDT).

Customer Service Assistant

John Keells Holdings
Colombo
09.2013 - 05.2015
  • Great Customers with eye contact/ smiling
  • Answer customers' questions and provide information on procedures or policies
  • Saying thank you at the end
  • Alert and interested
  • Never say” l don t knows” to the Customer, say I will find someone to help
  • Greet customers entering establishments
  • Enhance product knowledge to help Customers
  • Ensure availability, hygiene quality of the product

Cashier & Sales

Richard Pieris Distributors Pvt Ltd
Hyde Park Corner
02.2011 - 09.2013
  • Arpico Supercenters
  • Is a Super market and Supercenters, Showrooms in Colombo 02, Compute and record totals of transactions
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Process merchandise returns and exchanges
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Offer customers carry-out service at the completion of transactions
  • Displays (FIFO)

Education

Higher Secondary -

SIR. BARU JAYATHILKA COLLEGE

Diploma - Computer Graphic Designing

BEETA INSTITUTE COLLEGE

Awarded the certificate in H.S.E (Health and Safety Environment). Awarded the certificate - undefined

Certificate in Customer Service - undefined

01.2014 - 01.2015

Skills

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

ECommerce Logistics Supervisor

05.2019 - Current

Dispatcher

John Keells Holdings Plc
05.2015 - 05.2019

Certificate in Customer Service - undefined

01.2014 - 01.2015

Customer Service Assistant

John Keells Holdings
09.2013 - 05.2015

Cashier & Sales

Richard Pieris Distributors Pvt Ltd
02.2011 - 09.2013

Higher Secondary -

SIR. BARU JAYATHILKA COLLEGE

Diploma - Computer Graphic Designing

BEETA INSTITUTE COLLEGE

Awarded the certificate in H.S.E (Health and Safety Environment). Awarded the certificate - undefined

Personal Information

Plasc of Birth : Sri Lanka Sex : Male Religion : Muslim Visa Status : Employment visa

Personal Information

Plasc of Birth : Sri Lanka Sex : Male Religion : Muslim Visa Status : Employment visa

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Mohamed Ibrahim Rifas