MOHAMED JAMSHEER
ABU-DHABI,UNITED ARAB EMIRATES
Summary
High-achieving sales representative with extensive experience in new business strategy and growth. Exceeded sales and performance targets through proactive networking and pitching. Utilizes key communication, persuasion and negotiation skills to build profitable customer bases.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Commercial Sales Representative
AL MANDOOS TRADING SOLE PROPRIETORSHIP LLC.
Abu Dhabi, UAE
2022.01 - Current
- Created, edited and forwarded spreadsheets and documents.
- Assisted team to compose and issue proposals.
- Managed incoming and outgoing mail to facilitate smooth delivery.
- Established professional relationships with suppliers, customers and colleagues to build trust and reliability.
- Collaborated with accountant to maintain accurate account records.
- Composed and submitted status reports to inform management regarding developments and updates.
- Copied, scanned and faxed documents to designated recipients.
- Prepared materials for meetings and recorded and distributed minutes to designated recipients.
- Regularly monitored market and competitor behavior, remaining ahead of [Product or service] trends to offer best-possible service.
- Typed, formatted and edited documents and presentations for supervisors.
- Established professional relationships with suppliers, customers and colleagues to build trust and reliability.
Customer Service Representative
ECOM EXPRESS PRIVATE LIMITED
MALAPPURAM,KERALA, INDIA
2020.07 - 2021.12
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with additional retail services, including alterations, special orders and item loans.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Managed staff rota's, planning workloads effectively and strategically.
- Dealt with customer complaints and rectified product and service issues.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
Education
Bachelor of Business Administration - BUSSINESS&AVIATION
BHARATHIAR UNIVERSITY
TAMILNADU,INDIA 2017.08 - 2020.12
Diploma of Higher Education - AVIATION
WINGSWAY IATA TRAINING INSTITUTE
Dubai 2022.09 - 2023.04
Skills
- EPOS knowledge
- Stock merchandising
- Customer assistance
- Visual merchandising strategizing
- After-sales care
- Thorough stock replenishment
- Stock security
- Product expertise
- Brand awareness
- B2C sales and service
- Fashion and styling expertise
- Face-to-face selling
- Accurate money handling
- Customer service oriented
Languages
English
Fluent
Arabic
Intermediate
Hindi
Fluent
Timeline
Diploma of Higher Education - AVIATION
WINGSWAY IATA TRAINING INSTITUTE
2022.09 - 2023.04
Commercial Sales Representative
AL MANDOOS TRADING SOLE PROPRIETORSHIP LLC.
2022.01 - Current
Customer Service Representative
ECOM EXPRESS PRIVATE LIMITED
2020.07 - 2021.12
Bachelor of Business Administration - BUSSINESS&AVIATION
BHARATHIAR UNIVERSITY
2017.08 - 2020.12