Office Applications
Mohamed Khaled Ahmed
Senior Specialist Business Analyst
Dubai
Summary
A highly skilled business and data analyst with expertise in data analysis, business intelligence, and project management. Skilled in communicating complex insights to stakeholders and turning data into actionable results using visualization tools such as Tableau and Power BI.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Specialist Business Analyst
Taqeef Refrigeration & Air Conditioning Trading
Dubai
01.2022 - Current
- Provided structured data and business insights to senior executives and management to help drive strategic business decisions.
- Worked with multiple data sources, recognized trends patterns, turned data into insights and created numerous dashboard to senior executives.
- Performed data governance on numerous databases to ensure reliable data quality.
- Contributed to data architecture creation and implementation.
- Automated various data and reports via advanced reporting tools.
Business Data Reporting Analyst
Taqeef Refrigeration & Air Conditioning Trading
Dubai
02.2020 - 12.2021
- Provided senior executives and management with consistent data in form of dashboards and reports to support facts-based strategic decision making.
- Developed and implemented multiple solutions to improve processes and workflows.
Sr. Sales Operation Team Leader
Taqeef Refrigeration & Air Conditioning Trading
Dubai
10.2018 - 01.2020
- Maintained uniform and consistent sales operations process by defining and monitoring workflow between different sales channels.
- Provided trainings to sales operations team to ensure standards are maintained.
- Performed operations analysis for Chief Operating Officer using different software to help make strategic decisions.
- Worked effectively in fast-paced environments.
Sales Operations Engineer
Taqeef Refrigeration & Air Conditioning Trading
Dubai
08.2017 - 09.2018
- Followed up all Air Conditioning Split Units’ projects
- Performed DX selection for different project given by clients based on specific criteria.
Education
Master of Science - Mechanical Engineering
American University of Sharjah
Sharjah, UAE 09.2015 - 07.2020
Bachelor of Science - Mechanical Engineering
American University of Sharjah
Sharjah, UAE 09.2010 - 01.2015
Skills
Foster Innovations
Team worker
Problem Solving
Data Mapping
Work under pressure
Communication skill
Flexibility to perform various tasks
Accomplishments
- Completed “Certified Business Analysis Professional (CBAP) Exam Preparation” Training Program on October, 2022.
- Completed “Train the Trainer” Training course on December, 2019.
- Placed on the Chancellor’s list for the academic year 2013-2014.
Software
Power BI
Tableau
Microsoft Dynamics Nav
Odoo
Visual Basic for Applications (VBA)
Certification
Six Sigma White Belt
Timeline
Senior Specialist Business Analyst
Taqeef Refrigeration & Air Conditioning Trading
01.2022 - Current
Six Sigma White Belt
06-2020
Business Data Reporting Analyst
Taqeef Refrigeration & Air Conditioning Trading
02.2020 - 12.2021
Sr. Sales Operation Team Leader
Taqeef Refrigeration & Air Conditioning Trading
10.2018 - 01.2020
Sales Operations Engineer
Taqeef Refrigeration & Air Conditioning Trading
08.2017 - 09.2018
Master of Science - Mechanical Engineering
American University of Sharjah
09.2015 - 07.2020
Bachelor of Science - Mechanical Engineering
American University of Sharjah
09.2010 - 01.2015