Mohamed Khuram Younis
Dubai,UAE
Overview
23
23
years of professional experience
Work history
Operation Manager
Carbotanium Car Center
Dubai , United Arab Emirates
01.2022 - 01.2024
- Directed shop floor replenishment processes to maximise accuracy and availability of inventory.
- Managed staff schedules, ensuring even distribution of labour and service requirements to minimise operational disruptions.
- Boosted sales performance, establishing clear, attainable garage goals to support strategic plans.
- Tested cars to determine accuracy of repairs.
- Maintaining positive customer relationships to ensure repeat business.
- Oversaw workflow and schedule of dealership to entail smooth process.
Service Manager / Workshop Supervisor
Deutsche Auto Service Center
Dubai , United Arab Emirates
09.2016 - 09.2021
- Boosted sales performance, establishing clear, attainable garage goals to support strategic plans.
- Received and resolved customer complaints escalated by staff.
- Registered customer information on database to maintain accurate records.
- Maintaining positive customer relationships to ensure repeat business.
- Consulted with mechanics for necessary repairs and provided cost estimates to customers.
- Tested cars to determine accuracy of repairs.
- Responded to customer requests with friendly, knowledgeable service and support.
- Booked appointments and managed vehicle drop-off pick-up.
Service Operation Manager
Al-Masar Alalami Safety & Security
Tripoli, Libya
05.2012 - 05.2016
Technician
Safe Drive International
Tripoli , Libya
07.2007 - 12.2009
- Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.
- Tested and evaluated equipment performance to determine maintenance needs.
- Troubleshot and resolved technical issues to restore functionality.
Automotive Technician / Mechanic
Siemens Telecom Tripoli Libya
Tripoli, Libya
11.2000 - 09.2006
- Inspected vehicles to identify and troubleshoot reported symptoms.
- Contributed to zero-accident working environment, adhering to LOLER, OSHA and internal safety policies across all tasks.
- Repaired and replaced worn and faulty parts to restore vehicle functionality.
- Oversaw parts inventory, reporting low-stock items to support continuous availability.
- Supervised and mentored junior team members, providing guidance and instruction to maximise team productivity.
- Documented customer and vehicle data in company software system.
- Diagnosed, repaired and replaced engine and system components in alignment with manufacturer specifications.
Education
High School Diploma -
Islamia High School
Quetta /1987 - /1999
Skills
- Vehicle repairs and maintenance
- Workshop team leadership
- Estimates and quotations
- Motivational leadership
- Service management
- Customer-focused
Languages
English
Advanced
Arabic
Fluent
Urdu
Fluent
Punjabi
Fluent
Timeline
Operation Manager
Carbotanium Car Center
01.2022 - 01.2024
Service Manager / Workshop Supervisor
Deutsche Auto Service Center
09.2016 - 09.2021
Service Operation Manager
Al-Masar Alalami Safety & Security
05.2012 - 05.2016
Technician
Safe Drive International
07.2007 - 12.2009
Automotive Technician / Mechanic
Siemens Telecom Tripoli Libya
11.2000 - 09.2006
High School Diploma -
Islamia High School
/1987 - /1999
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