Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Interests
Timeline
Generic
Mahmoud Abouelfotoh

Mahmoud Abouelfotoh

Business Development Manager
Dubai

Summary

Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths. Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities. Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Business Consultant

Kazoza Restaurant Group
05.2023 - Current
  • Created financial models to forecast business growth opportunities for clients.
  • Increased client satisfaction by implementing tailored solutions for their unique business needs.
  • Identified growth opportunities for clients by conducting thorough financial and risk assessments.
  • Analyzed financial data to identify cost-saving opportunities for clients.
  • Improved client satisfaction with tailored consulting services.
  • Enhanced team productivity by leading workshops on efficient project management techniques.
  • Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
  • Facilitated collaboration between departments to ensure alignment with strategic goals.
  • Built strong relationships with clients by consistently delivering actionable insights.
  • Designed and implemented training programs for client staff, boosting their skills and performance.
  • Developed complete business plans and operational strategies for new and existing business.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created financial models to forecast business growth opportunities for clients

Business Development Manager

Kaso App ( B2B Platform )
05.2022 - 02.2023
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
  • Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
  • Compiled product and customer data to generate informed profit projections.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Collected data and performed customer needs analysis.
  • Generated new business with marketing initiatives and strategic plans.
  • Collaborated with sales and marketing departments to support project rollout.
  • Negotiated, prepared and signed contracts with clients.
  • Created reports and presentations detailing business development activities.
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements

Co-Founder

Bahiyah Restaurant
10.2018 - 03.2022
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Established foundational processes for business operations.
  • Prepared annual budgets with controls to prevent overages.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Managed divisional marketing, advertising and new product development.
  • Drove company growth by identifying and penetrating new market segments

Business Consultant

Banoo Restaurant
10.2017 - 09.2018
  • Reviewed business finances and back-end administrative procedures.
  • Updated business appearance, decor, social media accounts and promotional strategies.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Improved customer service policies to maximize satisfaction and build brand loyalty.
  • Observed restaurant operations, watched staff interactions and ate different foods from established menu.
  • Optimized menu with fresh offerings and seasonal fare.
  • Assembled menu items in grill area and monitored warmers to restock inventory.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Business Consultant

House Of Kebab Restaurant Group
06.2015 - 11.2016
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Delivered services to customer locations within specific timeframes.
  • Participated in team-building activities to enhance working relationships.
  • Created plans and communicated deadlines to complete projects on time.
  • Developed complete business plans and operational strategies for new and existing business.
  • Performed as consultant for startup business in areas of marketing, logistics and training to various behavioral healthcare service professionals.
  • Prepared annual budgets with controls to prevent overages.
  • Provided personalized business consulting and overhauled services to strengthen client success.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Prepared annual budgets with controls to prevent overages
  • Performed as consultant for startup business in areas of marketing, logistics and training to various behavioral healthcare service professionals
  • Devised strategies to improve organization efficiency and optimize group management
  • Evaluated suppliers to maintain cost controls and improve operations
  • Assisted with identifying, interviewing and testing top talent to optimize productivity
  • Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within organization

Business Consultant

Dar Zayed Restaurant Group
10.2013 - 03.2015
  • Created plans and communicated deadlines to complete projects on time.
  • Used coordination and planning skills to achieve results according to schedule.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Prepared variety of different written communications, reports and documents.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Developed team communications and information for meetings.

Assistant Operations Manager

Time Oak Hotel & Suites
06.2011 - 08.2013
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Generated operational reports for management on monthly schedule.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Developed and maintain operational guidelines for staff.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Maximized profits by reducing waste in payroll administration and increasing sales.

Store Manager

Noon & Kebab Restaurant Group
03.2009 - 04.2011
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Bachelor of Tourism Studies - Tourism & Hotel Management

Minia University
Egypt
06.2003 - 07.2007

Skills

    Key decision making

Revenue Generation

Market understanding

Systems and software programs

New Business Development

Relationship building and management

Sales expertise

Product and service sales

Database Management

Networking strength

Quality control

Forecasting ability

Staff Management

Order management

Operations

Business development

Training and mentoring

Training proficiency

Project Management

Operations Management

Business Analysis

Customer Service Management

System optimization

Strategic development

Business Planning

Human Resources Management

Solution Implementation

Business Intelligence Analysis

Report Preparation

Project Planning

Written Communication

Team Collaboration

Self Motivation

Problem-Solving

Improvement plan knowledge

Active Listening

Goal Setting

Time Management

Team building

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased yearly revenue by 60% 2011.
  • Directed a team of 75 person 2015
  • Supervised team of 110 staff members.2023-2024

Software

Foodics

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Russian
Beginner (A1)

Interests

Traveling

Sports

Cinema

Learning a new language

Timeline

Business Consultant

Kazoza Restaurant Group
05.2023 - Current

Business Development Manager

Kaso App ( B2B Platform )
05.2022 - 02.2023

Co-Founder

Bahiyah Restaurant
10.2018 - 03.2022

Business Consultant

Banoo Restaurant
10.2017 - 09.2018

Business Consultant

House Of Kebab Restaurant Group
06.2015 - 11.2016

Business Consultant

Dar Zayed Restaurant Group
10.2013 - 03.2015

Assistant Operations Manager

Time Oak Hotel & Suites
06.2011 - 08.2013

Store Manager

Noon & Kebab Restaurant Group
03.2009 - 04.2011

Bachelor of Tourism Studies - Tourism & Hotel Management

Minia University
06.2003 - 07.2007
Mahmoud Abouelfotoh Business Development Manager