MOHAMED UVAIS SHEIK ALAVUDEEN
Dubai
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
8
8
years of professional experience
Work History
Acting shift in charge
Emirates National oil company
2022.01 - Current
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Sales Assistant
Emirates National oil company
2019.01 - 2021.12
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
CCTV and Network Technician
Global Secure Vision
2017.06 - 2018.10
- Managed inventory effectively, ensuring all necessary tools and materials were readily available for technicians.
- Saved client resources, recommending energy-efficient equipment upgrades where appropriate.
- Streamlined communication channels by setting up secure networks for clients.
- Maintained a safe working environment, adhering to industry-standard safety protocols during installations and repairs.
Education
Bachelor of Technology - Mechanical Engineering
Periyar Maniammai University
Tamil Nadu, India06.2016
Skills
- Talent management
- Incident management
- Staff activity management
- Task delegation
Languages
Tamil
Native
English
Proficient
C2
Hindi
Proficient
C2
Personal Information
- Driving License: LMV- issue by UAE
Additional Information
Job Reference by Mohamed Azharudeen Engineer in Ministry of Energy and Infrastructure in UAE
Timeline
Acting shift in charge
Emirates National oil company
2022.01 - Current
Sales Assistant
Emirates National oil company
2019.01 - 2021.12
CCTV and Network Technician
Global Secure Vision
2017.06 - 2018.10
Bachelor of Technology - Mechanical Engineering
Periyar Maniammai University