Mohamed Zuber
System Engineer
Abu Dhabi
Summary
Career Summary & Technical Skill Set 9+ years of Work experience in IT Infrastructure Management Deployment and administration of Windows Servers 2012,2016,2019 Windows Servers patch Management. Installation, Configuration and Managing AD, DNS, DHCP and Group policy. Experienced in administration and managing Microsoft 365 and Exchange 2013 On-Prem Mimecast Secure Email Gateway management Good Knowledge and experience in Microsoft Azure cloud Administration Experience in VMware & Hyper-V.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
System Engineer
Royal Group of Companies
12.2019 - Current
- Providing support on windows sever 2008, 2012,2016, 2019
- Perform AD, DNS DHCP server installation and configuration
- Active directory Groups and users’ management
- Creating Group Policy as per customer need
- Diagnose and resolve problems associated with Active Directory Replication service
- Administrating Azure Active Directory users, Groups, and computers
- Good Knowledge and experience in deploying Azure compute resources
- Experience in deploying and managing Azure Storage and Azure File Shares
- Knowledge about Microsoft Azure Backup, Load balancer, Application gateway
- Perform Monthly Security patching on windows servers based on SOC Vulnerability report
- DHCP scope management
- Printer Server management
- File Servers management, providing access to users and creating policy using FSRM and quota management
- File Server Migration using Quest migration tool to migrate data from NAS box to Windows server and Physical Server to Virtual VM, Designing File Server Structure and Permission based on Department
- Managing Office 365 Exchange online and On-Prem Exchange 2013 Hybrid setup
- Users’ mailbox migration using BitTitan Tool from G-Suite, Office 365 to Office 365 Migration
- Good knowledge to automate recurring requests, project tasks and activities via Azure AD PowerShell / Office 365 Exchange Online PowerShell / Exchange PowerShell
- Working knowledge of Azure AD Connect, troubleshooting sync issue
- Managing office 365 Licenses and compliance center for auditing
- Creating Conditional Access and Compliance Policy in Office 365
- Enabling Self service password reset on Office 365 and enabling MFA on users
- Managing Bitlocker Encryption though Intune
- Managing Microsoft Defender for M365
- Capable of troubleshooting day to day requests support incidents, or helpdesk escalations related to Messaging, Messaging Security, or similar Unified Communication workloads
- Working knowledge on Message Records Management, Archiving, Litigation Hold, Inactive Mailboxes, eDiscovery, and mass Content Search and Purge
- Managing and monitoring Mimecast Secure Email Gateway, creating policy and troubleshooting mail flow issues
- Able to analyze Mimecast message tracking, held, accepted, rejected, or bounced messages and correlated them with Office 365 with both delivery and received views
- Basic working knowledge of Webhosting Cloudways and Sukri
- Managing company CRM Application Server Coordinating with vendor
- Managing Company Biometric and CCTV Servers
- Monitoring Windows Servers using APM Management tool, Analyzing alert and troubleshooting
- Previous
Windows Administrator
Pixel Digital Systems
Dubai
09.2018 - 11.2019
- Worked on Incident & Request management and problem management tickets through Mange Engine ticketing tool
- Managing ESXI 5.5 Servers, VMware vSphere
- Monitoring and managing all VMs in vCenter server
- Host migration and storage migration through VMware V-Motion
- Creating VM templates and clones
- Managing Active Directory and DNS, DHCP, File Server, IIS 8.5 Server, E-automate Server, Printer Server windows 2008 and windows 2012 servers
- Windows AD Server Migration from Widows 2008 R2 to Windows 20012 R2
- Creating group policy as per company policy like, Restrict USB access, wallpaper, power management, restrict software installation etc
- Managing Veeam Backup Server
- Executing Tape backup every 15 days for disaster recovery
- Monitoring daily backup jobs and troubleshooting failed jobs
- Managing Company Firewall SonicWall NSA365 and CCTV, Biometric, and Avaya Servers
- Configuration and troubleshooting Avaya Telephone related issues
- Managing Exchange Server 2013
- Creating User Mailbox, Shared Mailbox, and delegations as per request and troubleshooting mail flow issue
- Basic support on HP SAN and NAS Storage and monitoring if any disk failure on RAID array and replacing disk on high priority
- Providing hardware support on HP rack mounted server and coordination with vendor for hardware replacement
- Troubleshooting network related issues tracking Network points and enabling network ports.
IT Infrastructure Engineer
IHC Infosystem
Dubai
05.2015 - 09.2018
Desktop Support Engineer
HCL Infosystems Bangalore, Mercedes Benz R&D Pvt Ltd
Bangalore
05.2013 - 04.2015
Desktop Support Engineer
PCS Bangalore, IBM India PVT LTD
Bangalore
07.2012 - 04.2013
Education
Diploma - Engineering (E&C)
Anjuman Polytechnic Hubli, Board of Technical Education
Hubli Karnataka India 06.2009 - 06.2012
SSLC -
Anglo Urdu High School
Hubli, Karnataka, India 01.2006 - 01.2007
Skills
Troubleshooting
undefinedCertification
Microsoft Azure Administration 104
Timeline
Microsoft Azure Administration 104
07-2022
System Engineer
Royal Group of Companies
12.2019 - Current
Windows Administrator
Pixel Digital Systems
09.2018 - 11.2019
Microsoft Certified Professional
08-2016
ITILv3
08-2016
IT Infrastructure Engineer
IHC Infosystem
05.2015 - 09.2018
Desktop Support Engineer
HCL Infosystems Bangalore, Mercedes Benz R&D Pvt Ltd
05.2013 - 04.2015
Desktop Support Engineer
PCS Bangalore, IBM India PVT LTD
07.2012 - 04.2013
Diploma - Engineering (E&C)
Anjuman Polytechnic Hubli, Board of Technical Education
06.2009 - 06.2012
SSLC -
Anglo Urdu High School
01.2006 - 01.2007
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