Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
Generic

Mohammad Alhamoui

Dubai,UAE

Summary

A dedicated professional with a strong foundation in reliability and honesty, complemented by exceptional time management and organizational skills. Demonstrates excellent communication abilities, both written and verbal, and excels in working with diverse groups to solve complex problems. Committed to leveraging these skills to contribute effectively in dynamic environments while pursuing opportunities for professional growth.

Overview

23
23
years of professional experience

Work history

Operations Manager

Grandiose Catering
Dubai, United Arab of Emirates
08.2024 - 09.2025
  • Manage business requirements with regards to projects.
  • Manage project definition and planning.
  • Manage project progress.
  • Manage project implementation.
  • Knowledge Experience.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Marketing (Coordinate With Accounts & Marketing Department).
  • Unmet Demand (New Opening).
  • Budgeting Process (Coordinate with All Departments).

Operations Manager (F&B)

NOX culinary. (ORA, ORA Blu, Coucou and Madeleine)
Kuwait, Kuwait
07.2021 - 01.2024
  • Manage business requirements with regards to projects.
  • Manage project definition and planning.
  • Manage project progress.
  • Manage project implementation.
  • Knowledge Experience.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Marketing (Coordinate With Accounts & Marketing Department).
  • Unmet Demand (New Opening).
  • Budgeting Process (Coordinate with All Departments).

Operations Manager (Consultant)

Light Fields Foodstuff Co. (F&B)
Kuwait, Kuwait
09.2020 - 07.2021
  • Manage business requirements with regards to projects.
  • Manage project definition and planning.
  • Manage project progress.
  • Manage project implementation.
  • Knowledge Experience.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Marketing (Coordinate With Accounts & Marketing Department).
  • Unmet Demand (New Opening).
  • Budgeting Process (Coordinate with All Departments).

Restaurant General Manager

M.H Alshaya Co. (Dean & Deluca Avenues)
Kuwait, Kuwait
01.2019 - 09.2020
  • Meet and exceed annual sales and monitor the net profits by good cost control and goal setting.
  • Ensure the stores maintain a high standard of Q.S.C.
  • To assess the individual performance of the store staff, senior captains and management team monthly.
  • To ensure that they meet the requirements of their job responsibilities (e.g., administration, knowledge on equipment, cash handling etc.).
  • To help the management team within the assigned territory to achieve results by recommending those for training program organized by the Training Department.
  • To work out closely with other departments to ensure smooth operation for each of the assigned restaurants.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Tele Marketing (Coordinate with Accounts & Marketing).
  • Unmet Demand (New Opening).
  • Budgeting Process (Coordinate with All Departments).
  • Leaving purpose (cost cutting due to corona crisis).

General Manager / F&B department

TM Fashion Group General Trading Co.
Kuwait, Kuwait
01.2017 - 01.2019
  • Meet and exceed annual sales and monitor the net profits by good cost control and goal setting.
  • Ensure the stores maintain a high standard of Q.S.C.
  • To assess the individual performance of the store staff, senior captains and management team monthly.
  • To ensure that they meet the requirements of their job responsibilities (e.g., administration, knowledge on equipment, cash handling etc.).
  • To help the management team within the assigned territory to achieve results by recommending those for training program organized by the Training Department.
  • To work out closely with other departments to ensure smooth operation for each of the assigned restaurants.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Tele Marketing (Coordinate with Accounts & Marketing).
  • Unmet Demand (New Opening).
  • Budgeting Process (Coordinate with All Departments).

Brand MGR (Lenotre Paris)/ Project manager New Development Department

MMC Catering Co.
Kuwait, Kuwait
10.2009 - 12.2016
  • Meet and exceed annual sales and monitor the net profits by good cost control and goal setting.
  • Ensure the stores maintain a high standard of Q.S.C.
  • To assess the individual performance of the store staff, senior captains and management team monthly.
  • To ensure that they meet the requirements of their job responsibilities (e.g., administration, knowledge on equipment, cash handling etc.).
  • To help the management team within the assigned territory to achieve results by recommending those for training program organized by the Training Department.
  • To work out closely with other departments to ensure smooth operation for each of the assigned restaurants.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Tele Marketing (Coordinate with Accounts & Marketing).
  • Unmet Demand (New Opening).
  • Budgeting Process (Coordinate with All Departments).
  • As a Project manager, I was involved as a member of the force task team to open them and create the brand concept for the following (Dikakeen, Zwarah, Before chocolate and Dar Hamad).

Operation in charge

Gloria Jean`s Coffees
Kuwait, Kuwait
11.2005 - 09.2009
  • Manage business requirements with regards to projects.
  • Manage project definition and planning.
  • Manage project progress.
  • Manage project implementation.
  • Knowledge Experience.
  • To achieve the objectives set by the corporate management.
  • Customer Satisfaction (Instructed Visits).
  • Training Plan (Coordinate with Field Trainer, Cross Training).
  • Profit & Loss (Results, Targets).
  • Tele Marketing (Coordinate with Accounts & Marketing).

Store MANAGER

Vivaci
Beirut, Lebanon
01.2003 - 08.2005
  • Company Overview.
  • Providing quotations for all type of products: Sportswear, shoes, bags etc.
  • Follow up of enquiries to ensure maximum sales.
  • Follow up of customers to receive the necessary feedback on satisfaction and quality of service provided.


Education

Hotel management & tourism - Hospitality

Lebanese University
Lebanon

Skills

  • Reliability and honesty
  • Time management
  • Organizational skills
  • Communication Skills (Written & verbal communication)
  • Ability to work with diverse people
  • Problem solving skills

Languages

Arabic
English

Personal Information

Nationality: Syrian

Timeline

Operations Manager

Grandiose Catering
08.2024 - 09.2025

Operations Manager (F&B)

NOX culinary. (ORA, ORA Blu, Coucou and Madeleine)
07.2021 - 01.2024

Operations Manager (Consultant)

Light Fields Foodstuff Co. (F&B)
09.2020 - 07.2021

Restaurant General Manager

M.H Alshaya Co. (Dean & Deluca Avenues)
01.2019 - 09.2020

General Manager / F&B department

TM Fashion Group General Trading Co.
01.2017 - 01.2019

Brand MGR (Lenotre Paris)/ Project manager New Development Department

MMC Catering Co.
10.2009 - 12.2016

Operation in charge

Gloria Jean`s Coffees
11.2005 - 09.2009

Store MANAGER

Vivaci
01.2003 - 08.2005

Hotel management & tourism - Hospitality

Lebanese University

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Mohammad Alhamoui