Mohammad Alhamoui
Dubai,UAE
Summary
A dedicated professional with a strong foundation in reliability and honesty, complemented by exceptional time management and organizational skills. Demonstrates excellent communication abilities, both written and verbal, and excels in working with diverse groups to solve complex problems. Committed to leveraging these skills to contribute effectively in dynamic environments while pursuing opportunities for professional growth.
Overview
23
23
years of professional experience
Work history
Operations Manager
Grandiose Catering
Dubai, United Arab of Emirates
2024.08 - 2025.09
- Manage business requirements with regards to projects.
- Manage project definition and planning.
- Manage project progress.
- Manage project implementation.
- Knowledge Experience.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Marketing (Coordinate With Accounts & Marketing Department).
- Unmet Demand (New Opening).
- Budgeting Process (Coordinate with All Departments).
Operations Manager (F&B)
NOX culinary. (ORA, ORA Blu, Coucou and Madeleine)
Kuwait, Kuwait
2021.07 - 2024.01
- Manage business requirements with regards to projects.
- Manage project definition and planning.
- Manage project progress.
- Manage project implementation.
- Knowledge Experience.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Marketing (Coordinate With Accounts & Marketing Department).
- Unmet Demand (New Opening).
- Budgeting Process (Coordinate with All Departments).
Operations Manager (Consultant)
Light Fields Foodstuff Co. (F&B)
Kuwait, Kuwait
2020.09 - 2021.07
- Manage business requirements with regards to projects.
- Manage project definition and planning.
- Manage project progress.
- Manage project implementation.
- Knowledge Experience.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Marketing (Coordinate With Accounts & Marketing Department).
- Unmet Demand (New Opening).
- Budgeting Process (Coordinate with All Departments).
Restaurant General Manager
M.H Alshaya Co. (Dean & Deluca Avenues)
Kuwait, Kuwait
2019.01 - 2020.09
- Meet and exceed annual sales and monitor the net profits by good cost control and goal setting.
- Ensure the stores maintain a high standard of Q.S.C.
- To assess the individual performance of the store staff, senior captains and management team monthly.
- To ensure that they meet the requirements of their job responsibilities (e.g., administration, knowledge on equipment, cash handling etc.).
- To help the management team within the assigned territory to achieve results by recommending those for training program organized by the Training Department.
- To work out closely with other departments to ensure smooth operation for each of the assigned restaurants.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Tele Marketing (Coordinate with Accounts & Marketing).
- Unmet Demand (New Opening).
- Budgeting Process (Coordinate with All Departments).
- Leaving purpose (cost cutting due to corona crisis).
General Manager / F&B department
TM Fashion Group General Trading Co.
Kuwait, Kuwait
2017.01 - 2019.01
- Meet and exceed annual sales and monitor the net profits by good cost control and goal setting.
- Ensure the stores maintain a high standard of Q.S.C.
- To assess the individual performance of the store staff, senior captains and management team monthly.
- To ensure that they meet the requirements of their job responsibilities (e.g., administration, knowledge on equipment, cash handling etc.).
- To help the management team within the assigned territory to achieve results by recommending those for training program organized by the Training Department.
- To work out closely with other departments to ensure smooth operation for each of the assigned restaurants.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Tele Marketing (Coordinate with Accounts & Marketing).
- Unmet Demand (New Opening).
- Budgeting Process (Coordinate with All Departments).
Brand MGR (Lenotre Paris)/ Project manager New Development Department
MMC Catering Co.
Kuwait, Kuwait
2009.10 - 2016.12
- Meet and exceed annual sales and monitor the net profits by good cost control and goal setting.
- Ensure the stores maintain a high standard of Q.S.C.
- To assess the individual performance of the store staff, senior captains and management team monthly.
- To ensure that they meet the requirements of their job responsibilities (e.g., administration, knowledge on equipment, cash handling etc.).
- To help the management team within the assigned territory to achieve results by recommending those for training program organized by the Training Department.
- To work out closely with other departments to ensure smooth operation for each of the assigned restaurants.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Tele Marketing (Coordinate with Accounts & Marketing).
- Unmet Demand (New Opening).
- Budgeting Process (Coordinate with All Departments).
- As a Project manager, I was involved as a member of the force task team to open them and create the brand concept for the following (Dikakeen, Zwarah, Before chocolate and Dar Hamad).
Operation in charge
Gloria Jean`s Coffees
Kuwait, Kuwait
2005.11 - 2009.09
- Manage business requirements with regards to projects.
- Manage project definition and planning.
- Manage project progress.
- Manage project implementation.
- Knowledge Experience.
- To achieve the objectives set by the corporate management.
- Customer Satisfaction (Instructed Visits).
- Training Plan (Coordinate with Field Trainer, Cross Training).
- Profit & Loss (Results, Targets).
- Tele Marketing (Coordinate with Accounts & Marketing).
Store MANAGER
Vivaci
Beirut, Lebanon
2003.01 - 2005.08
- Company Overview.
- Providing quotations for all type of products: Sportswear, shoes, bags etc.
- Follow up of enquiries to ensure maximum sales.
- Follow up of customers to receive the necessary feedback on satisfaction and quality of service provided.
Education
Hotel management & tourism - Hospitality
Lebanese University
LebanonSkills
- Reliability and honesty
- Time management
- Organizational skills
- Communication Skills (Written & verbal communication)
- Ability to work with diverse people
- Problem solving skills
Languages
Arabic
English
Personal Information
Nationality: Syrian
Timeline
Operations Manager
Grandiose Catering
2024.08 - 2025.09
Operations Manager (F&B)
NOX culinary. (ORA, ORA Blu, Coucou and Madeleine)
2021.07 - 2024.01
Operations Manager (Consultant)
Light Fields Foodstuff Co. (F&B)
2020.09 - 2021.07
Restaurant General Manager
M.H Alshaya Co. (Dean & Deluca Avenues)
2019.01 - 2020.09
General Manager / F&B department
TM Fashion Group General Trading Co.
2017.01 - 2019.01
Brand MGR (Lenotre Paris)/ Project manager New Development Department
MMC Catering Co.
2009.10 - 2016.12
Operation in charge
Gloria Jean`s Coffees
2005.11 - 2009.09
Store MANAGER
Vivaci
2003.01 - 2005.08
Hotel management & tourism - Hospitality
Lebanese University