Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Mohammad Alsalama

Mohammad Alsalama

Al Ain City,Abu Dhabi

Summary

Professional with expertise in client consultation and data analysis, enhancing customer relations through strategic social media marketing and visual merchandising. Demonstrated success in increasing brand awareness and driving sales via effective stock replenishment and leadership. Proficient in Microsoft Office Suite, emphasizing cultural awareness to create inclusive environments. Focused on utilizing skills in visual merchandising and customer engagement to meet our objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Fragrance stylist, VM & eyewear ambassador

Chanel
Al Ain City, Abu Dhabi
08.2023 - Current
  • Cultivated relationships with clients for repeat business.
  • Maintained cleanliness of boutique, creating a pleasant shopping environment.
  • Enhanced customer satisfaction by providing excellent service.
  • Promoted sales through effective merchandise presentation followed the brand guidelines.
  • Collaborated on marketing strategies to raise boutique profile.
  • Kept inventories updated to enable timely stock reorder and replenishment.
  • Delivering exceptional service, increasing repeat custom.
  • Maintained up-to-date knowledge of latest trends in eyewear for improved customer recommendations.
  • Conducted regular inventory checks to ensure availability of popular styles.
  • Enhanced customer satisfaction by providing expert guidance on eyewear selection.
  • Managed display areas creatively, leading to enhanced visual appeal of the store.
  • Strengthened brand image through professional behaviour and appearance.
  • Capture eyewear sales, incoming stock, and inventory to support follow-up and brief team daily.

Senior beauty specialist

Giorgio Armani, Lancome and YSL
Abu dhabi & Alain
12.2010 - 03.2023
  • Delivered exceptional customer service by attentively listening to clients' needs.
  • Collaborated closely with colleagues to deliver excellent team performance in busy periods.
  • Offered tailored advice on makeup application techniques, improving clients' self-confidence.
  • Handled customer complaints professionally, resulting in increased repeat business.
  • Kept up-to-date with latest industry trends by attending training workshops regularly.
  • Increased retail sales through exceptional product knowledge and persuasive sales techniques.
  • Improved customer satisfaction through close collaboration with the team.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Encouraged open communication, fostering a positive work culture.
  • Coordinated daily tasks, ensuring smooth workflow within the team.

Education

Bachelor of literatures - Arabic literature

Alforat university
Syria

Skills

  • Tailored client consultation
  • Data analysis tools
  • Customer relations
  • Visual merchandising
  • Social media marketing
  • Stock replenishment
  • Brand awareness
  • Motivational leadership
  • Visual merchandising techniques
  • Cultural awareness
  • Microsoft Office Suite

Certification

  • Chanel fragrance stylist 2025.
  • Best achiever award / October 2016.
  • EDEXEL level 2 Certificate in retail skills / august 2012.
  • Inspiring excellence in retail / retail academy/ 2012:


1.Awarded in "igniting your passion".

2.Awarded in "diploma in retail skills enrolment".

3. Awarded in "taking care of our costumers".

4.Awarded in "align and unite your excellence".

5. Awarded in "shopping with experts".

Timeline

Fragrance stylist, VM & eyewear ambassador

Chanel
08.2023 - Current

Senior beauty specialist

Giorgio Armani, Lancome and YSL
12.2010 - 03.2023

Bachelor of literatures - Arabic literature

Alforat university

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Mohammad Alsalama