Mohammad Alyasin
United Arab Emirates
Summary
Resourceful banking specialist with more than 8 years of experience in banking,Certified Islamic Banking Executive CIBE,Professional in customer relationship management and collections process , versatile team player will work in and excel in any environment.
I am looking for a position in which I can use my Skills.I would welcome the opportunity to join a progressive and forward thinking organization that would enable me to contribute towards the achievement of its goals and objectives to the best of my ability; moreover, I would like to add value in to the work in progress and ensuring excellent service can effectively and efficiently execute all works pertaining to the job, execute duties independently and work with full confidence under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Collection Officer - SME
Abu Dhabi Commercial Bank
Dubai, UAE
07.2016 - Current
- Handling SME delinquent accounts ( Flow and recovery ) Portfolio.
- Handling Local & International Agencies for recovery ( Skip & Inhouse ) portfolio.
- Monitor overdue accounts, initiating contact with debtors through phone calls and written correspondence.
- Analyze debtor accounts, identifying patterns and recommending solutions to prevent future delinquencies.
- Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
- Oversaw daily collections for agencies along with monthly evaluation and ensure their compliance with the standards in managing the accounts assigned to them.
- liaise with the legal department to complete all necessary legal procedures within the standards.
- Negotiate and prepare settlements and restructure proposals.
- Working to achieve the desired unit targets and reducing the delinquent accounts
- Maintain accurate records of all communications, payments, and adjustments in the collections system.
- Developing robust strategies to maximize collections and reduce aged accounts.
- Plan, Execute and report different MIS’s reports.
- Implementing strategies to improve collection efforts, resulting in a significant reduction in delinquency rates.
- Following the organization debt practices and regulatory guidelines when managing collections process.
- Delivered excellent customer service, addressing queries and providing guidance on debt management solutions.
Remittance Officer
Al Ansari Exchange
05.2015 - 05.2016
- Handling walk in customers.
- professional customer service skills
- Sending and receiving Daily local and international Remittances ...
- Bill payments for credit cards and other products.
- Cross selling the company products for walk in customers.
- Monitor daily ongoing market currency rates .
Education
Bachelor of Accountancy - Accountancy
Jadara University
Skills
- Operations management
- Customer Relationship Managment
- Recovery techniques specialist
- Accounts receivable specialist
- Repayment negotiations
- Collections process improvement
- Financial report analysis
- Microsift Office
- Multitasking
- Time Management
Languages
Arabic
English
Certification
- Anti Money Laundry
- CIBE , Certified Islamic Banking Executive
Date Of Birth
- 20 Dec 1990
Timeline
Collection Officer - SME
Abu Dhabi Commercial Bank
07.2016 - Current
Remittance Officer
Al Ansari Exchange
05.2015 - 05.2016
Bachelor of Accountancy - Accountancy
Jadara University
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