Mohammad Ariful Alam

• Developed marketing strategies for effective brand positioning.
• Led team to drive customer engagement and loyalty.
• Enhanced brand awareness by devising creative promotional activities.
• Coordinated with sales department for enhanced lead generation.
• Identified new customer segments and target audiences to expand reach.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Analysed sales reports to identify trends and update strategies.
• Led high-performing marketing team focused on creative innovation and client satisfaction.
• Established partnerships, fostering company reputation and outreach.
• Maintained updated knowledge of emerging marketing trends and technologies, continuously seeking opportunities to enhance strategies.
• Aligned marketing objectives with business goals, ensuring coherent strategy implementation.
• Conducted market research, identifying emerging trends and opportunities.

• Developed effective solutions for recurring problems to improve productivity.
• Worked within applicable standards , policies and regulatory guideline to promote safe working environment .
• Greeting VIP guests at Marhaba Entrance at Terminal 3, DXB, and taking care of guests until the hotel's reception.
• Maintain the schedule direct hotel to expo exhibition hall within good protocol .
• Improved customer satisfaction by effectively handling complaints and inquiries.
• Managed high volume of inbound calls for quick resolution of customer issues.
• Ensured smooth running of operations with timely preparation of reports.

Prepare day-to-day work plan to maintain work output productivity.

Prepare work orders.

Conducting logic test and recording the data .

Accurate data entry encoding .

Fast and accurate retrieval with up-to-date delivery of clients requested document/files.

Clear concise and comprehensive preparation of worksheet through excel .

Meeting given target and prepare reliable reports to be submitted to high officers.

Develop a very high work ethic and enjoyed working with different nationalities .