Mohammad Ayesh

• Develops and updates companies' job descriptions.
• Updates job descriptions aligned to business needs and growth.
• Implements grading and remuneration structure after evaluating job descriptions action plan.
• Implements relevant HR policies across companies.
• Prepares performance management system and ensures timely implementation.
• Works closely with Chief HR Officer to plan required workforce and hiring responsibilities.
• Analyses required data to support career development and growth.
• Supports department heads with employee communication, workforce management, and change management.
• Coordinated with IT department to develop and implement orientation induction programme, enhancing new employee onboarding experience.
• Prepares training plan for users across different functions.
• Provides required data for new ERP system and supports rollout plan.
• Prepares annual budget for holding company.
• Executed tasks assigned by Chief HR Officer to advance HR initiatives and contribute to strategic objectives.
• Developed and updated holding organisation structures to improve clarity and efficiency in reporting lines.

Analysed HR department needs and mapped to HRMS system functionalities, identifying gaps for improvement. Delivered knowledge transfer to Menaitech's development team, provided user training, developed test scenarios, managed user permissions, and supported UAT. Offered ongoing support for the MenaHR, MenaPay, MenaMe, and MenaSMS systems, verified data accuracy, and maintained system compliance with hospital policies. Proactively engaged in implementing new processes and practices to enhance system utilisation.

Designed user-friendly interfaces which increased ease of use.

Resolved complex issues swiftly, minimising disruptions to operations.

Balanced workload efficiently, meeting deadlines within stipulated timeframe.

Manage employee onboarding and offboarding through system workflows.

Onboard new joiners by running induction and supporting cultural fit.

Updated annual organisation structure and processed recruitment requisitions to address staffing needs.

Prepare annual HR budget and manpower plan for staffing needs.

Administer performance management cycles in the system on time.

Advised employees on HR policies and procedures, providing guidance to ensure understanding and compliance.

Monitor benefits workflows in the system and calculate pension submissions monthly.

Established and maintained document records in compliance with local labour laws.

Updated job descriptions based on business needs.

Resolved complex employee relations issues, facilitating positive outcomes for both employees and the organisation.

Managed HR generalist tasks in policy administration, employee relations, payroll to support organisational effectiveness.

Administered benefits programme to improve employee satisfaction rates.

Created detailed job descriptions to enhance candidate attraction and alignment with organisational needs.

Served as generalist HR professional managing diverse administrative, operational, and financial tasks. Managed employee records (visas, passports, benefits), processed payroll and leave, prepared management reports, handled employee relations, and ensured compliance with company policies and local laws. The position also involves negotiating and managing contracts, monitoring and processing expenses, and maintaining a comprehensive overview of the workforce. Collaborated with multiple departments and external vendors to support operational and administrative needs. The role requires proactive communication, attention to detail, and timely completion of tasks.

Tailored HR policies according to changing business needs for organisational agility.

Organised training courses for staff development and skill enhancement.

Maintained strict confidentiality whilst handling sensitive personnel data and records.

Piloted the roll-out of company-wide digital transformation project in HR department.

Streamlined HR processes with introduction of advanced HR software solutions.

Maintained data accuracy, documented system processes, and complied with hospital policies.

Monitored adherence to health and safety regulations, safeguarding wellbeing of staff members at work premises.

• Monitored and maintained MenalTech HRMS solutions, diagnosing and resolving hardware/software issues while providing technical assistance to users. Executed cloud HRMS installation, managed server upgrades and backups, and implemented client-side systems while providing training. Utilised proactive monitoring tools like ShortMaze to ensure system reliability and performance. Strong communication skills are essential for clear documentation, problem resolution, and building rapport with both internal and external clients, meeting agreed-upon repair timeframes, and prioritisation of multiple concurrent cases. Ultimately, the successful candidate will be a problem solver, capable of identifying, documenting, and fixing issues across the HRMS platform.

Escalated critical issues promptly, minimising downtime.

Assisted colleagues in day-to-day duties, enhancing team performance.

Demonstrated expert knowledge in company software to assist end-users effectively.

Promoted and streamlined internal processes for employee changes, including transfers and upgrades.

Reviewed and processed leave requests to ensure adequate staffing levels. and handled internal staff letters for resignations.

• Managed health insurance follow-up while maintaining accurate employee attendance records.
• Prepared payroll and completed final settlement calculations for leavers.
• Processed social security submissions and employee income tax forms.
• Submitted annual social security reports and followed up on staff transfers.
• Completed governmental follow-up for ministry of labour work permits and accommodation.
• Filed incident and injury paperwork to ensure compliance and accurate documentation.
• Monitored staff uniform distribution to ensure proper appearance compliance. and badges for appearance compliance.