Mohammad Azan Shahzad
Dubai
Summary
Seasoned Car Workshop and Showroom Supervisor known for enhancing operational efficiency and boosting team productivity. Skilled in streamlining processes, improving customer satisfaction, and driving revenue growth. Skilled in business planning and organisation to maintain smooth daily operations. Leads by example to motivate high-achieving, dedicated service teams.
With expertise in photography, social media management, and marketing, complemented by strong skills in video editing. Proficient in designing floor plans and creating impactful social media content to support brand growth and public relations initiatives. Demonstrates exceptional communication skills and a strategic approach to social media marketing, aiming to contribute to innovative projects that align with organisational goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Floor Supervisor and Sales REp
The CarSuperStore
Dubai
02.2024 - 04.2025
- Passionate about automobiles and adept as a floor supervisor and sales rep at a prestigious automotive showroom
- Collaborate closely with the marketing team to manage targeted ads, maximizing visibility and accelerating sales
- Create compelling listings with high-quality visuals and detailed descriptions to attract discerning buyers
- Guide buyers through the vehicle inventory, ensuring informed decisions and seamless transactions
- Negotiate agreements and oversee logistics for efficient vehicle storage, transport, and delivery
- Provide exceptional customer service, ensuring consignors and buyers receive top-notch support and satisfaction throughout their journey
- Handled customer complaints, leading to higher satisfaction levels.
- Maintained high standard of customer service whilst handling multiple responsibilities simultaneously.
Showroom supervisor and Sales Rep
Autowaves Car Showroom
Ajman, United Arab Emirates
09.2022 - 02.2024
- Executing a process which involves Test-Drive, Sales, Financing and Vehicle Transfer
- Maintaining Vehicles purchased
- Re-marketing of vehicles through a variety of different channels
- Negotiate car prices and trade-in values for customers' vehicles
- Assist customers with completing the relevant paperwork and registration process according to UAE laws
- Offering After-Sales services
- Assisted customers in making informed purchase decisions, enhancing their shopping experience.
- Supervised daily operations to ensure a smooth running of the showroom.
Floor supervisor and Sales Rep
City Multan Motors
Multan, Pakistan
01.2021 - 08.2022
- Assisting customers to select a suitable car that matches their needs
- Cultivating buyers by maintaining rapport with previous customers and suggesting trade-ins
- Assisting the sales team in selling new and used cars to customers
- Managing all aspects of car sales, including marketing, inventory management, customer service, vehicle financing
- Coordinated with suppliers for timely vehicle deliveries and restocks.
- Maintained a safe working environment, adhering to health and safety regulations.
- Boosted showroom appeal by ensuring cleanliness and orderliness.
- Ensured customer satisfaction with prompt and efficient service delivery.
- Managed showroom inventory for efficient operations.
- Managed daily parking operations ensuring smooth flow of vehicles.
- Maintained company standards with regular quality checks.
- Maintained high standard of customer service whilst handling multiple responsibilities simultaneously.
- Liaised between customers and drivers, ensuring clear communication of requirements and schedules.
Workshop assistant
Carpoint Detailing Studio
Multan, Pakistan
08.2018 - 11.2020
- I was responsible to build and manage social media for local detailing shop
- Dealing with customers online and managing customers relations
- Performing inspections and keeping complete, accurate records of the vehicle's condition
- Managing inventory and reordering supplies
- Responding to client inquiries and fulfilling their requests
- Managed inventory effectively, ensuring availability of necessary resources when needed.
- Performed thorough post-workshop cleanup duties, maintaining an organised workspace.
- Maintained clean workshop environment, ensuring optimal work conditions.
- Assisted in organising workshops to improve participant engagement.
- Conducted routine checks on machinery to prevent downtime due to malfunctions.
- Delivered high-quality service by working efficiently under pressure.
- Monitored stock levels regularly, preventing shortages during peak times.
- Communicated effectively with customers delivering excellent customer service.
- Undertook comprehensive training in advanced technical skills to enhance job performance.
Education
Bachelors - Human Resource Management, International Business Management
Institute of Southern Punjab
01.2018 - 01.2022
A-Levels - Maths, Physics, ICT
The Westminster School
01.2015 - 01.2017
Skills
- Photography
- Microsoft Office 365 and Excel
- Picture Editing
- Video Editing
- Social Media Management
- CRM Software
- Floor plan designing
- Sales floor organisation
- Social media content editing
- Customer satisfaction awareness
- Product display techniques
- Logistics coordination
- Communication skills
- Public Relations
- Social media marketing
- Marketing
Languages
Urdu
Beginner
English
Beginner
Arabic
Beginner
Custom
YES
Timeline
Floor Supervisor and Sales REp
The CarSuperStore
02.2024 - 04.2025
Showroom supervisor and Sales Rep
Autowaves Car Showroom
09.2022 - 02.2024
Floor supervisor and Sales Rep
City Multan Motors
01.2021 - 08.2022
Workshop assistant
Carpoint Detailing Studio
08.2018 - 11.2020
Bachelors - Human Resource Management, International Business Management
Institute of Southern Punjab
01.2018 - 01.2022
A-Levels - Maths, Physics, ICT
The Westminster School
01.2015 - 01.2017
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