Mohammad Baloch
Ajman,Ajman
Summary
Highly skilled professional with a strong foundation in problem-solving, communication skills, and team building. Demonstrates calm under pressure and effective leadership in various settings. Committed to fostering collaborative environments and driving team success.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Technical Support Team
M.A.H.Y Khoory & companies
Dubai, Dubai
2017.08 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Cashier
Al-Nafaa Foundation for Charity and Humanitarian
Ajman, Ajman
2013.08 - 2015.11
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Resolved customer complaints professionally leading to higher retention rates.
- Coordinated with team members for smooth shift transitions.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Reduced customer wait times through optimised checkout processes.
Sales Man - PRO
Manar AL Eman Real State
Ajman, Ajman
2008.08 - 2013.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
Education
Bachelor of IT - Technology
Ajman university
Ajman 2008.08 - 2013.06
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
Languages
Arabic
Fluent
English
Fluent
Persian
Advanced
Urdu
Advanced
Turkish
Elementary
Timeline
Technical Support Team
M.A.H.Y Khoory & companies
2017.08 - Current
Cashier
Al-Nafaa Foundation for Charity and Humanitarian
2013.08 - 2015.11
Sales Man - PRO
Manar AL Eman Real State
2008.08 - 2013.03
Bachelor of IT - Technology
Ajman university
2008.08 - 2013.06