I was responsible for managing client relationships and overseeing virtual events for top organizations like Nestle', AT&T, and American Airlines. I developed strategies to enhance customer engagement through chat tools, webinars, and digital content, resulting in a 20% increase in client satisfaction and retention. My focus on personalized customer support and tailored solutions contributed to the success of virtual events hosted on the platform.
In my role as Regional Leader- Business Development at Synergy Executive Search, I spearheaded business development initiatives in the Middle East Executive Search Industry. Leveraging our team's industry expertise and extensive experience, we secured instant access to industry leaders, driving growth and increasing market share in the UAE region.