Mohammad Fawzi
Dubai
Summary
Experienced stylist and customer service professional with strong communication skills and a focus on delivering exceptional client care. Trained in professional hair products and experienced in offering hairstyle services for a model agency, am eager to advance my career by joining a successful salon where I can apply my skills in hairstyling, team leadership, and salon operations. My background includes effective client engagement, operational management, and a dedication to contributing to the salon’s growth and success.
Overview
11
11
years of professional experience
Work History
Salon Manager
the Barber Room
05.2022 - 11.2023
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Delivered exceptional results by performing advanced grooming techniques on various breeds with precision and care.
salon manager
cractor
01.2020 - 01.2022
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Expert in current hair trends techniques, and products, with a proven track record of achieving client satisfaction and retention.
Assistant Manager
Rimal
02.2014 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- collaborating with agencies to provide professional hairstyling services for models
- Improved customer satisfaction by addressing and resolving complaints promptly.
salon manager
hotel Taj Palace
01.2013 - 01.2014
- Passionate about high-quality hair services and client care.
- Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
- proficient in a range of hairstyling techniques and services.
Education
Rimal Internship - Sales Training And Proffisional Product Use
Loreal / Kerastase / Nashi / Redken / Schwarzkopf
Dubai, United Arab Emirates12.2022
training in product sells and (facial, creatine) applying -
MADI International Company
DUBAI12.2017
Skills
- Customer Service
- Employee Development
- Decision-making skills
- Problem-solving skills
- Client satisfaction
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Salon Manager
the Barber Room
05.2022 - 11.2023
salon manager
cractor
01.2020 - 01.2022
Assistant Manager
Rimal
02.2014 - 10.2019
salon manager
hotel Taj Palace
01.2013 - 01.2014
Rimal Internship - Sales Training And Proffisional Product Use
Loreal / Kerastase / Nashi / Redken / Schwarzkopf
training in product sells and (facial, creatine) applying -
MADI International Company
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