Mohammad Haitham Ajaj
Dubai
Summary
Strategic and results-driven HR Business Partner with over13 years of progressive experience across HR operations, talent management, employee relations, and organizational development. MBA in HR, with expertise in reducing turnover, implementing HR frameworks, and aligning HR strategies with business goals. Proven ability to optimize policies, design performance KPIs, and drive employee engagement. Recognized for leadership, analytical thinking, and cross-functional collaboration.
With positive and adaptable personality, quickly assimilates into collaborative team environments. Possesses strong knowledge in employee relations and talent management, coupled with skills in conflict resolution and performance analysis. Aims to drive organizational success through effective HR strategies and fostering supportive workplace culture.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Business Partner
Pladis Global - Godiva
06.2022 - Current
- Reduced turnover from33% in2022 to18% in2023-2024 through strategic engagement initiatives
- Decreased first-year turnover from36% to12% by revamping the onboarding process and introducing targeted retention programs
- Developed and implemented12 HR policies covering recruitment, onboarding, performance management, payroll, and offboarding processes
- Designed and launched KPI frameworks to measure operational performance and employee productivity
- Led the "Reach-out Program" to enhance communication, resulting in improved employee satisfaction
- Supporting KSA remotely
HR Business Partner
Cravia Inc
04.2021 - 06.2022
- Led succession planning for65 key roles, ensuring continuity and readiness for critical positions
- Launched the "Cravia Future Heroes Program", developing career pathways for over650 junior employees
- Implemented an Employee Engagement Plan with Rewards & Recognition initiatives, increasing retention and morale
- Developed and refined HR policies to align with organizational goals
- Established a structured salary grading system and benefits framework across all levels
Human Resources Officer
Agility Logistics
07.2017 - 06.2019
- Assisted in full-cycle recruitment, onboarding, and performance appraisals for a workforce of200+ employees
- Managed employee relations, conflict resolution, and grievance handling, ensuring fair and compliant HR practices
Senior Human Resources Officer
Orchard International Trading
06.2008 - 11.2013
- Developed and implemented HR policies and procedures, improving efficiency and compliance
- Led talent acquisition initiatives to support company growth and workforce expansion
- Designed training programs for employee development and succession readiness
Education
Master of Business Administration (MBA) - HR
Al Balqa University
Amman Jordan01.2015
Bachelor’s Degree - MIS
Al Balqa University
01.2011
Skills
- HRIS Systems: Workday, Oracle, Corporate Stack, WebHR, E-Forms
- MS Excel: Advanced formulas, PivotTables, dashboards, and Macros
- Data Analysis: HR metrics tracking and strategic reporting
- MS PowerPoint: Advanced presentation and reporting skills
- Employee relations
- Talent management
- HRIS systems
- Diversity and inclusion
- Organizational culture
- Stakeholder management
- Global HR experience
- Succession planning
- Employee engagement
Certification
- Project Management | Google Training
- Effective HR Administration | Alison, USA |2020
- HRM Discipline in Organization | Alison, USA |2020
Timeline
HR Business Partner
Pladis Global - Godiva
06.2022 - Current
HR Business Partner
Cravia Inc
04.2021 - 06.2022
Human Resources Officer
Agility Logistics
07.2017 - 06.2019
Senior Human Resources Officer
Orchard International Trading
06.2008 - 11.2013
Bachelor’s Degree - MIS
Al Balqa University
- Project Management | Google Training
- Effective HR Administration | Alison, USA |2020
- HRM Discipline in Organization | Alison, USA |2020
Master of Business Administration (MBA) - HR
Al Balqa University
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