Mohammad Hammoud Al Muslet
Dubai,UAE
Summary
Experienced in hospitality with focus on providing exceptional customer service. Consistently enhance guest experiences through attentive service. Skilled in managing high-pressure environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant waiter
Arabeska CW International Restaurant
Dubai, UAE
09.2023 - Current
- Delivered prompt, efficient service to ensure customer satisfaction.
- Managed large group reservations with meticulous attention to detail.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained detailed knowledge of menu items to provide recommendations.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Perfume salesperson
Sakin Perfumes
Alhasakah, Syria
01.2023 - 07.2023
- Demonstrated product usage and features to customers.
- Assisted in inventory management, ensuring adequate stock levels at all times.
- Designed visually pleasing in-store and window displays to increase footfall.
- Boosted product sales by offering selection guidance to customers.
- Built rapport with new and existing customers to boost client retention.
- Handled cash register operations smoothly, ensuring accurate transactions at all times.
- Tagged products quickly and accurately with price tags and stickers.
Retail cashier
Majd Clothing
Alhasakah, Syria
09.2022 - 12.2023
- Educated customers on promotions, offers and special events to enhance product sales.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to meet store goals.
- Upsold products and services when processing transactions.
- Assisted customers with finding items, completing exchanges and obtaining refunds.
- Offered product recommendations based on customer preferences, enhancing sales opportunities.
- Helped customers make product and service selections among range of options.
Clothes salesperson (undergraduate)
Majd Clothing
Alhasakah, Syria
03.2021 - 05.2022
- Inspected products for damages.
- Reviewed customer requirements to recommend appropriate products and services.
- Assisted customers to find desired clothing items.
- Demonstrated product usage and features to customers.
- Carried out active selling from initial customer greeting.
- Coordinated visually appealing window displays to attract potential customers.
- Gave constructive feedback on merchandise selection based on customer response leading to more informed buying decisions from management.
- Tagged products quickly and accurately with price tags and stickers.
Education
Diploma - Accounting
Al-Hasakah Technical and Commercial Institute
Alhasakah, Syria 09.2020 - 09.2022
Commercial High school Degree - Accounting
Commercial High School
Alhasakah, Syria 08.2019 - 08.2020
Skills
- Customer service-oriented
- Effective sales techniques
- Interpersonal communication
- Patience with difficult customers
- Customer rapport
- Customer Service
- Teamwork
Languages
Arabic
Fluent
English
Intermediate
Timeline
Restaurant waiter
Arabeska CW International Restaurant
09.2023 - Current
Perfume salesperson
Sakin Perfumes
01.2023 - 07.2023
Retail cashier
Majd Clothing
09.2022 - 12.2023
Clothes salesperson (undergraduate)
Majd Clothing
03.2021 - 05.2022
Diploma - Accounting
Al-Hasakah Technical and Commercial Institute
09.2020 - 09.2022
Commercial High school Degree - Accounting
Commercial High School
08.2019 - 08.2020
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