Summary
Overview
Work history
Education
Skills
Languages
.
Timeline
Generic
MOHAMMAD  HOSSAIN

MOHAMMAD HOSSAIN

Makkah,Saudi Arabia

Summary

Approachable Bell Attendant skilled in providing outstanding guest service and enhancing guest experiences. Excel at managing luggage, coordinating transport, and ensuring smooth arrivals and departures. Recognised for contributing to welcoming atmosphere and maintaining high standards of hospitality.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Concierge

Swissotel Makkah
Makkah, Saudi Arabia
01.2024 - Current
  • Welcomed guests in friendly, professional manner.
  • Assisted guests with luggage to ensure comfortable stay.
  • Maintained positive, helpful attitude to deliver exceptional customer service.

Concierge

Makkah hotel & Towers
Makkah, Saudi Arabia
07.2022 - 12.2023
  • Maintained clean and organised lobby area to ensure a welcoming environment for guests.
  • Supported concierge services, enhancing the overall quality of guest assistance.
  • Facilitated smooth arrivals by efficiently managing baggage handling tasks.

Education

Bachelor of Commerce - accounting

Bagmara High School
Comilla, Bangladesh
01.2010 - 12.2015

Skills

    Guest service & hospitality

    Luggage handling and assistance

    Check-in & check-out support

    Communication and interpersonal skills

    Teamwork and coordination

    Time management

    Professional appearance and etiquette

    Ability to work under pressure

Languages

English
Intermediate (B1)
Arabic
Intermediate (B1)
Urdu
Intermediate (B1)
Hindi
Intermediate (B1)

.

I, the undersigned, here by certify that particulars given in this application are true accurate to the best of my knowledge.

Yours truly,

Mohammad Hossain

Timeline

Concierge

Swissotel Makkah
01.2024 - Current

Concierge

Makkah hotel & Towers
07.2022 - 12.2023

Bachelor of Commerce - accounting

Bagmara High School
01.2010 - 12.2015
MOHAMMAD HOSSAIN