MOHAMMAD IMRAN
Dubai,DUBAI
Summary
Experienced IT professional with a strong background in OS error troubleshooting, CCTV setup, IT purchasing, and website management. Demonstrates expertise in network knowledge, telephonic systems, and ticketing systems. Proficient in programming languages and Excel, with a keen ability for analytical thinking and problem-solving. Adept at collaboration, adaptability, and strong communication skills. Known for attention to detail and data analysis capabilities. Committed to leveraging technical skills to drive organisational success while continuously seeking opportunities for professional growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Support
Z N Infotech PVT Ltd
07.2024 - 02.2025
- Install and configure computer hardware, software, networks and applications
- Continuously monitor and maintain systems and networks
- Respond to technical support calls from other staff members or clients and communicate how to resolve issues
- Diagnose and troubleshoot system and network problems, software faults or hardware complications
- Support the roll-out of new applications
- Keep a record of issues, along with solutions, to refer back to in future instances
Education
Bachelor of Science - Information Technology
Hemvati Nandan Bahuguna Garhwal University
04.2021 -
Skills
- OS Error Troubleshoot
- CCTV Setup
- It Purchase
- Website Management
- Knowledge In Networks
- Telephonic Systems
- Ticketing systems
- Programming Languages
- Excel
- Analytical Thinking
- Problem-Solving
- Collaboration
- Adaptability
- Strong Communication
- Attention to Detail
- Data Analysis
- Communication
Certification
- HTML and CSS Workshop | Google
- HTML and CSS Workshop | Microsoft
- HTML, CSS, JavaScript, and React JS Bootcamp | NSDC and ITM Edutech
- Hands-on Cloud Computing Workshop | AWS (Google)
- Certification | International Association for Engineers (IAENG)
Languages
English
Beginner
Hindi
Beginner
Personal Information
- Passport Number: R5742647
- Date of birth: 07/08/1995
- Gender: Male
- Nationality: Indian
- Marital status: Single
- Visa status: Visit visa
Custom
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned information.
Timeline
IT Support
Z N Infotech PVT Ltd
07.2024 - 02.2025
Bachelor of Science - Information Technology
Hemvati Nandan Bahuguna Garhwal University
04.2021 -
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