Mohammad Jarrar
Dubai
Summary
A seasoned automotive professional experienced in helping organizations transform their sales and operations to achieve enterprise wide business excellence. Areas of professional interest include non-technical training and coaching, presenting & pitching, product, brand, management, sales, and marketing.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product & Sales Trainer
GP Strategies / BMW Group
10.2022 - Current
- Automotive training and development consultant with experience of writing and delivering sales and product knowledge-based training to front line staff, managers and sales teams. Ability to create bespoke training programs for different markets internationally.
- Specialist Product knowledge – strong product knowledge of BMW GKL+ and EV technology within the BMW group, VW Group and competition.
- Experience in product launches – involved in major product launches, BMW 7 Series, X5, X6, XM, and the 5 series.
- Marketing – Participated in product launches events as a product expert to promote, position and support in various events locally like the XM regional launch event.
Audi Showroom Manager
United Motor Trade Company
09.2019 - 06.2022
- Supervising all sales and marketing initiatives within the showroom in order to meet the set sales target, secure growth and profitability in compliance with the company's business plan.
- Monitoring, evaluating, and continuously revising the showroom's customer experience to ensure a seamless interaction between the organization and its prospective client base; develop and implement strategies useful in improving customer relationship, satisfaction, and brand loyalty.
- Planning and overlooking all corporate events related to promotional campaigns and line launches; managing and liaising with respective vendors for setting décor, catering, entertainment, transportation, guests lists and promotional materials.
- Working closely with the pre-owned sales team to accurately appraise all trade-ins and coordinate all reconditioning requirements Performing all vehicle registration tasks required.
- Performing used vehicle assessments, overlooking the process of restoring the vehicle to its showroom condition.
Non Technical Trainer
United Motor Trade Company
09.2017 - 06.2022
- Delivered product launch trainings for all the new vehicles launched in the West Bank with Volkswagen Group for sales consultants, managers, and all related stakeholders.
- Develop and maintain a relevant and updated centralized learning repository accessible by all relevant stakeholders. Manage the overall portfolio of learning content to ensure efficient and strategic utilization of assets by dealership staff.
- Preparing new sales representatives by conducting orientation to sales process; developing individual coaching plans, as well as providing continuous assistance for new and existing sales representatives
Sales and Marketing Consultant
United Motor Trade Company
09.2014 - 09.2019
- Collaborated with business team to coordinate sales and marketing plans.
- Achieved sales goals using persuasive selling methods.
- Top Sales Performer in 2016.
- Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
- Represented company at community and business events to gain exposure to potential consumers.
- Work with the operations, sales, and legal teams to build new client contracts.
- Manage customer expectations regarding functionality and deliverables of all vehicles.
- Capture and track business issues and updates from third-party fleet vendors and identify recommendations for improvement Closing challenging deals by applying negotiation and communication skills.
- Collaborate with the sales and marketing teams to identify customer expectations and concerns and develop strategies to address them.
Education
Fellowship Program - Startups And Management
Brandeis University
Boston09.2022
Master of Science - Quality Management
Arab American University
Palestine04.2022
Bachelor of Arts - Marketing
Arab American University
Palestine06.2014
Skills
- Leadership
- Communication Skills
- Creativity
- Attention to detail
- Problem Solving
- Empathy
- Management
- Result Oriented
Certification
- Certified BMW Retail Trainer
- Brand & Customer Institute Certified Trainer
- Certified Audi Sales Advisor
- Certified Trainer Skoda-Auto
- Certified in E-mobility from Audi
- CAPM Certified Associate in project management from PMI
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Product & Sales Trainer
GP Strategies / BMW Group
10.2022 - Current
Audi Showroom Manager
United Motor Trade Company
09.2019 - 06.2022
Non Technical Trainer
United Motor Trade Company
09.2017 - 06.2022
Sales and Marketing Consultant
United Motor Trade Company
09.2014 - 09.2019
Fellowship Program - Startups And Management
Brandeis University
Master of Science - Quality Management
Arab American University
Bachelor of Arts - Marketing
Arab American University
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