

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Proven skill in resolving problems quickly on first call. Results-driven Network Engineer with 3 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Technical issues analysis
Wide-area Networks
Ticket support system management
Technical Support
Microsoft Outlook
Network diagnostics
CCTV Systems
Firewall technology expertise
LAN switching technologies
Fixed wireless networks
Enterprise WiFi management
MPLS routers