Mohammad Parkash Rasooly
Dubai
Summary
Achieved high levels of customer satisfaction through exceptional service as head waiter at hotels & night clubs . Enhanced guest experiences by training staff on effective communication and food safety compliance. Thrived in fast-paced environments, fostering teamwork and operational excellence. Delivered accurate orders and managed tables efficiently as a committed F&B server. Maintained a pristine work environment, ensuring prompt and accurate food and beverage service. Utilized in-depth menu knowledge to provide tailored recommendations that aligned with customer preferences.
Overview
6
6
years of professional experience
Work History
Head Waiter
Vision Night Club
01.2024 - Current
- Provided training to new waitstaff on proper customer service techniques and expectations.
- Created welcoming environment by greeting guests upon arrival and providing excellent service throughout meal.
- Ensured compliance with food safety standards and sanitation regulations.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Conducted weekly meetings with waitstaff to discuss operational updates and upcoming events.
- Cleaned tables and booths at end of dining service to prepare for next meal seating.
F&B Server
Fairmont Hotel Sheikh Zayed Road
01.2022 - 12.2023
- Greeted guests and provided friendly, efficient customer service.
- Provided detailed information about menu items including daily specials.
- Demonstrated strong multitasking skills to serve multiple tables simultaneously.
- Checked identification of customers ordering alcohol to ensure legal age requirements were met.
- Restocked bar area before, during and after shifts to ensure adequate supplies were available.
- Assisted other servers with table setup prior to guests arrival.
Waiter
Crown plaza
01.2020 - 12.2021
- Greeted guests in a friendly and professional manner, taking orders accurately.
- Supported other servers, running food and refilling beverages to meet team goals.
- Followed all safety protocols for handling food and beverages according to health department regulations.
- Prepared and presented final bill and collected cash or credit card payments.
- Collaborated with kitchen staff on food preparation, ensuring meals were served quickly and correctly.
Education
High School Diploma - undefined
Ghazi High school
Kabul12.2018
Skills
- Demonstrated exceptional communication abilities to facilitate effective collaboration
- Delivered outstanding customer service by addressing inquiries and resolving issues promptly
- Ensured compliance with safe food handling procedures
- Mastered comprehensive menu details to enhance customer service efficiency
- Assisted in arranging table settings for events Organized utensils, plates, and glassware to create an inviting dining atmosphere Supported team members in maintaining cleanliness and order during service
- Supported food safety initiatives by monitoring compliance with health regulations and standards Assisted in training staff on proper food handling techniques to minimize risks Contributed to maintaining a clean and safe food preparation environment
- Assisted in processing cash transactions accurately and efficiently Supported team members in maintaining cash registers and balancing daily sales Contributed to a positive customer experience through effective cash handling practices
- Implemented adaptive learning strategies to enhance personalized educational experiences
- Mastered memorization of daily specials to enhance customer service experience
- Executed tableside service to enhance dining experience and customer satisfaction
LANGUAGES
Persian Native
Arabic Conversational
English Bilingual
Hindi Bilingual
Timeline
Head Waiter
Vision Night Club
01.2024 - Current
F&B Server
Fairmont Hotel Sheikh Zayed Road
01.2022 - 12.2023
Waiter
Crown plaza
01.2020 - 12.2021
High School Diploma - undefined
Ghazi High school