Mohammad Rafique
Hospitality Supervisor
Dubai
Summary
With a Bachelor of Hotel Management degree and hands-on experience in various hospitality roles, I am prepared to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management skills, and problem-solving skills. Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Mice and Food Pickup Supervisor
DUBAI WORLD TRADE CENTRE
Dubai
08.2022 - 02.2023
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided professional services and support in a dynamic work environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Host
DUBAI WORLD TRADE CENTRE
Dubai
08.2021 - 09.2022
- Food and Beverage,
- Optimized guest experience, checking in with guests to assure satisfaction with each course and beverage
- Maintained a safe working environment, incorporating safe food handling standards across all tasks
- Checked in with customers during meals to check orders were received correctly and met guests' expectations
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, using glasses, and wiping down surfaces
- Served high volumes of guests in fast-paced service environments, delivering exceptional customer care throughout
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Sales Promoter
RED FRAME PRODUCTIONS
Dubai
08.2018 - 12.2019
- Successfully marketed Charles Keith, Skechers, and ALDO products via face-to-face customer contact
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decisions
- Used outstanding communication and interpersonal skills to quickly build positive customer relations for effective deal closing
- Provided clear, accurate pricing information to customers regarding specific products.
Warehouse worker
SOUQ.COM
Dubai
03.2019 - 04.2019
- Performed thorough quality checks, maintaining excellent standards across smooth-running production lines
- Minimized product damage, ensuring goods were correctly handled and stored to task specifications
- Kept accurate stock records using warehouse inventory management software
- Attended shift briefings to understand work requirements, aiding the achievement of daily goals
- Effectively communicated with all levels of staff, maintaining positive, productive working environments
- Consistently achieved daily picking targets through a diligent work ethic and dedication to team success
- Worked comfortably and confidently at height, accessing elevated products safely and securely
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
Education
Bachelor of Science - Hospitality Administration And Management
AMITY UNIVERSITY DUBAI
Dubai 09.2019 - Current
Higher National Certificate - Science
BUDS PUBLIC SCHOOL
10th Matriculation board Certificate - undefined
CRESCENT ENGLISH HIGH SCHOOL
Skills
Computer Proficiencyundefined
Languages
English
Bengali
Arabic
Urdu
Hindi
Timeline
Mice and Food Pickup Supervisor
DUBAI WORLD TRADE CENTRE
08.2022 - 02.2023
Host
DUBAI WORLD TRADE CENTRE
08.2021 - 09.2022
Bachelor of Science - Hospitality Administration And Management
AMITY UNIVERSITY DUBAI
09.2019 - Current
Warehouse worker
SOUQ.COM
03.2019 - 04.2019
Sales Promoter
RED FRAME PRODUCTIONS
08.2018 - 12.2019
Higher National Certificate - Science
BUDS PUBLIC SCHOOL
10th Matriculation board Certificate - undefined
CRESCENT ENGLISH HIGH SCHOOL
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