MOHAMMAD SHAFI
Dubai
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
13
13
years of professional experience
Work History
Assistant Shop Manager
Life Style Fine Diamond And Jewelry
12.2017 - 01.2024
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Increased sales through effective merchandising strategies and engaging product presentations.
Shop Incharge
Maylaa International
01.2015 - 12.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales executive
Al Juffair Company
02.2012 - 12.2014
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Sales executive
NTDE , National trading development est. Dubai
01.2011 - 01.2012
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Increased sales revenue by developing and executing strategic sales plans for key accounts.
Education
B. Com. -
First Grade College Mangalore, India
PUC, Commerce -
Dep. of PU Board Mangalore, India
SSLC -
Karnataka Sec. Edu. Board, Mangalore, India
Skills
- Active listening, A natural desire to close deals Leadership, Setting goals, Scheduling, Problem solving, Customer satisfaction Independent, Self-confident, highly motivated and Organized & Well Structured at work, Very good interpersonal communication skills
- Customer Service
- Diploma in computer application: Peach tree, DacEasy (Accounting Software) Ms office and tally C, from MICE, Mangalore
- Computer skills
- Employee Management
- Health and safety
- Invoicing
Languages
English
Arabic
Hindi
Urdu
Kannada
Tamil
Malayalam
Tulu
Drivinglicense
UAE valid driving licence
Lastname
SHAFI
Personal Information
- Date of Birth: 01/01/1987
- Gender: Male
- Nationality: Indian
Disclaimer
I am confident of performing with a propensity towards excellence in a team as well as individually. I hereby declare that the above furnished details are true and correct to the best knowledge and belief.
ACTIVE UAE DRIVING LIECENCE
ACTIVE UAE VALID LIECENCE
Timeline
Assistant Shop Manager
Life Style Fine Diamond And Jewelry
12.2017 - 01.2024
Shop Incharge
Maylaa International
01.2015 - 12.2017
Sales executive
Al Juffair Company
02.2012 - 12.2014
Sales executive
NTDE , National trading development est. Dubai
01.2011 - 01.2012
B. Com. -
First Grade College Mangalore, India
PUC, Commerce -
Dep. of PU Board Mangalore, India
SSLC -
Karnataka Sec. Edu. Board, Mangalore, India
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