Dynamic Sales Officer skilled in business development, team leadership, and client relationship management across Perfume and Building Hardware sectors. Known for consistently achieving targets and expanding market presence across UAE.
Overview
17
17
years of professional experience
Work history
Business development coordinator
Gamma Fasteners Building & Hardware
Dubai
11.2024 - Current
Managed key accounts and developed new business opportunities with contractors, distributors, and retailers.
Consistently achieved monthly sales targets and collection goals in the building hardware and fasteners market.
Conducted regular market visits to assess customer requirements, monitor competitor activity, and identify growth opportunities.
Coordinated with the warehouse and logistics teams to ensure timely delivery and accurate order processing.
Advised customers on product selection, technical specifications, and installation requirements.
Built and maintained strong relationships with clients by providing product guidance, technical support, and after-sales service.
Sales supervisor
Al Ghanem Industries
Umm Al Quwain
11.2022 - 10.2024
Supervised and motivated a sales team, assigning targets, monitoring performance, and providing guidance.
Managed key accounts and built strong client relationships with retailers, distributors, and wholesalers.
Conducted market visits across UAE, analyzing competitor activity and identifying new business opportunities.
Coordinated inventory management, ensuring optimal stock levels across all outlets.
Ensured high-quality customer service by addressing complaints, providing after-sales support, and maintaining service standards.
Trained and mentored sales staff on product knowledge, selling techniques, and customer engagement
Senior sales executive
Swiss Perfumes Industries
Sharjah, UAE
11.2018 - 10.2022
Achieved assigned monthly sales targets consistently across multiple product categories.
Managed timely collection of payments within approved credit periods, ensuring healthy cash flow.
Promoted slow-moving products and maintained optimal inventory balance in the market.
Conducted regular market visits to understand client needs and provide effective sales solutions
Negotiated sales terms, pricing, contracts, and payment conditions with customers.
Covered all UAE traditional markets, operating extensively from Al Ain to Fujairah .
Promoted new product launches and special trade schemes to maximize market penetration.
Sales and marketing officer
Aisha World Fashion LLC
Dubai, UAE
11.2016 - 10.2018
Identified business opportunities through prospecting, market research, and sales analysis.
Built and maintained strong customer relationships by recommending effective solutions.
Ensured high-quality service by following organizational standards.
Prepared sales reports by collecting, analyzing, and summarizing data.
Contributed to team objectives by supporting overall sales goals.
Business development executive
RSJ Electronics Trading LLC
Dubai, UAE
11.2012 - 10.2016
Consistently achieved assigned monthly sales targets, collection targets, and KPIs across designated territories.
Drove business growth by identifying new prospects, developing leads, and converting opportunities into long-term customers.
Identified new market opportunities and product enhancements through continuous analysis of industry trends and competitor activity.
Prepared and submitted accurate sales reports, forecasts, and performance summaries for management review
Collaborated with internal teams to support business objectives and achieve overall sales growth.
Ensured high standards of customer service by adhering to company policies, procedures, and quality benchmarks.
Promoted products effectively by recommending solutions that improved customer profitability and service levels.
Sales Support
Asia International Private Limited
New Delhi, India
02.2009 - 10.2012
Coordinated the sales team by managing schedules, maintaining records, and communicating critical sales information.
Handled customer complaints and provided timely after-sales support to ensure satisfaction.
Maintained and organized financial and non-financial sales data in electronic systems and prepared reports.
Monitored sales team performance, identified gaps, and recommended process improvements.
Education
Bachelor of Commerce -
ARNI UNIVERSITY
KANGRA, H.P
Diploma in Computer - undefined
Skills
Product knowledge
Profit and loss understanding
Creative thinking
Teamwork
Time Management
Effective Communication
Contract negotiation
Customer relationship management
Accomplishments
Consistently achieved and exceeded monthly sales targets across assigned territories.
Opened and developed department store accounts for Entity Brand , driving new revenue streams.
Strong knowledge and extensive experience in traditional trade channels .
Built and maintained excellent relationships with key clients, including perfumeries, department stores, and select accounts
Successfully negotiated pricing, contracts, and credit terms with clients to secure profitable deals.
Trained and guided sales staff on product knowledge, selling techniques, and client engagement.
Human Resources Manager at Clarendon Specialty Fasteners, Inc. (aka) Aircraft Hardware WestHuman Resources Manager at Clarendon Specialty Fasteners, Inc. (aka) Aircraft Hardware West