Mohammad Shamim
Dubai,UAE
Summary
Experienced sales professional with a strong background in customer engagement and brand representation. Demonstrates exceptional technical product expertise and proficiency in sales techniques, consistently delivering high-quality product demonstrations. Adept at leveraging comprehensive product knowledge to drive sales and enhance customer satisfaction. Career goal includes advancing within the field of technical sales to further develop skills and contribute to organisational success.
Overview
13
13
years of professional experience
4011
4011
years of post-secondary education
Work History
Sales executive
OKI BERING MIDDLE EAST FZE
Dubai, uae
04.2022 - Current
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Delivered high sales performance within budget to strict deadlines and targets.
Product manager
OKI BERING MIDDLE EAST FZE
Dubai, UAE
04.2022 - Current
- Managed product life cycle from concept through to post-launch evaluation.
- Conducted competitor analysis to identify market opportunities.
- Negotiated contracts with suppliers, reduced operational costs.
- Balanced competing priorities effectively in fast-paced environment whilst maintaining focus on strategic goals.
Demonstrator
OKI BERING MIDDLE EAST FZE
Dubai, UAE
04.2022 - Current
- Organised workshops which enhanced students' practical skills and understanding.
- Provided technical support during practical sessions, mitigating potential disruptions in the learning process.
- Evaluated customer requirements to suggest alternatives during out-of-stock scenarios.
- Demonstrated product operation and features to promote purchases.
- Demonstrated complex theories using simple everyday examples, promoting easy comprehension amongst students.
Senior technical services engineer
Technical trading company LLC
Muscat, Oman
01.2012 - 03.2022
- Demonstrated in-depth knowledge of Lincoln Electric products and their applications.
- Provided technical support and troubleshooting for customers using Lincoln Electric equipment.
- Delivered product training to clients and junior engineers to enhance operational knowledge and efficiency.
- Specialized in the operation, maintenance, and repair of EH-WACHS cold cutting products.
- Conducted training sessions for engineers and customers on the effective use of cold cutting technology.
- Managed the operation and servicing of Graco painting products, ensuring high-quality application and minimal downtime.
- Delivered technical support and troubleshooting services for Graco painting products.
- Specialized in servicing, repairing, and maintaining various power tools.
- Provided on-site technical support and serviced power tools for industrial clients.
- Performed risk assessments before initiating critical tasks, prioritising team safety.
- Optimised system performance with routine maintenance checks.
- Followed manufacturing instructions and design specifications when completing repairs.
Education
SECONDARY SCHOOL CERTIFICATE - Business Studies
SHAMSUL HAQUE KHAN SCHOOL & COLLEGE
Diploma Engineer -
Shyamoli Ideal Polytechnic Institute
BangladeshHIGHER SECONDARY SCHOOL CERTIFICATE - Business Studies
ROKEY A AHSAN COLLEGE
Skills
- Sales background
- Demonstration skills
- Customer engagement
- Technical product expertise
- Brand representation
- Technical product knowledge
- Sales techniques
- Product knowledge
- Product demonstrations
Affiliations
- Reading Quran
- Sports
- Community Involvement
- Travel
Languages
English
Arabic
Hindi
Timeline
Sales executive
OKI BERING MIDDLE EAST FZE
04.2022 - Current
Product manager
OKI BERING MIDDLE EAST FZE
04.2022 - Current
Demonstrator
OKI BERING MIDDLE EAST FZE
04.2022 - Current
Senior technical services engineer
Technical trading company LLC
01.2012 - 03.2022
SECONDARY SCHOOL CERTIFICATE - Business Studies
SHAMSUL HAQUE KHAN SCHOOL & COLLEGE
Diploma Engineer -
Shyamoli Ideal Polytechnic Institute
HIGHER SECONDARY SCHOOL CERTIFICATE - Business Studies
ROKEY A AHSAN COLLEGE
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