Mohammad Sharifuzzaman
Dubai
Summary
As a Restaurant General Manager make sure overall responsibility for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. Drives daily operations as a Restaurant General Manager, ensuring compliance with company standards across product preparation, customer relations, and inventory management. Optimises financial resources to achieve budget targets while fostering a high-performance culture. Leads and mentors' senior staff, enhancing team dynamics and operational effectiveness.
Overview
14
14
years of professional experience
Work History
RESTURENT GENERAL MANAGER
KUWAIT FOOD COMPANY(KFC)AMERICANA
2023.07 - Current
- Controlled expenses and allocated financial resources to reach budget goals.
- Built successful business culture focused on performance optimisation and goal attainment.
- Selected and mentored senior staff, creating successful leadership team.
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Streamlined inventory management processes, reducing waste and optimising stock levels for operational efficiency.
ASSISTENT MANAGER
KUWAIT FOOD COMPANY (KFC)AMERICANA
2018.03 - 2023.07
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Facilitated communication between staff and senior management, acting as a point of contact.
- Conducted performance reviews, providing constructive feedback and setting individual goals.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
SHIFT SUPERVISOR
KUWAIT FOOD COMPANY (KFC) AMERICANA
Dubai, UAE
2014.01 - 2018.05
- Determined estimate of food requirements and placed orders.
- Monitored and resolved all issues of food quality and service.
- Maintained records for all employee payroll and budget.
- Inspected fresh food and bakery products for quality.
- Coordinated with sales representatives for various orders.
- Developed schedule for servers and kitchen staff.
- Ensured compliance to all health and safety practices.
- Supervised menu and staff performance.
TEAM MEMBER
KUWAIT FOOD COMPANY (KFC) AMERICANA
Dubai, UAE
2012.05 - 2014.01
- Maintained a clean and safe environment by following all safety procedures, cleaning the restaurant before and after shift, as well as during break.
- Followed all food handling procedures to ensure proper preparation of products according to established standards.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Provided friendly customer service upon entry, taking orders accurately, delivering orders promptly, and thanking customers for their business.
- Assisted in training new team members on job duties and responsibilities within the restaurant including but not limited to cashiering skills, product knowledge safety practices, etc.
Education
Higher secondary school certificate -
adarsha degree college churain
Dhaka2008-01
Secondary school certificate -
churain tarini bama high school
Dhaka, Bangladesh2006-01
Skills
- Microsoft Word
- Microsoft Excel
- Computer Power point
Languages
English
Advanced
C1
Hindi
Intermediate
B1
Arabic
Intermediate
B1
Bengali
Advanced
C1
References
- Rasel Patwari, Restaurant Manager, Kuwait Food Company (KFC) Americana, +971528055374
- Fathi Ibrahim, Area Manager, Kuwait Food Company (KFC) Americana, +971557660244
Websites, Portfolios and Profiles
http://linkedin.com/in/-/mohammad-sharifuzzaman-a089b91ab
Timeline
RESTURENT GENERAL MANAGER
KUWAIT FOOD COMPANY(KFC)AMERICANA
2023.07 - Current
ASSISTENT MANAGER
KUWAIT FOOD COMPANY (KFC)AMERICANA
2018.03 - 2023.07
SHIFT SUPERVISOR
KUWAIT FOOD COMPANY (KFC) AMERICANA
2014.01 - 2018.05
TEAM MEMBER
KUWAIT FOOD COMPANY (KFC) AMERICANA
2012.05 - 2014.01
Higher secondary school certificate -
adarsha degree college churain
Secondary school certificate -
churain tarini bama high school