Mohammad Solaiman Badsha

Abu Dhabi,uae

Summary

Dynamic professional with expertise in marketing and business development, complemented by strong skills in customer service and client support. Proven ability to handle software company customers effectively, leveraging digital marketing strategies to enhance client engagement. Exceptional communication and negotiation skills, coupled with comprehensive knowledge of UAE road networks across all Emirates. Demonstrates teamwork and time management capabilities, aiming to drive business growth through innovative solutions.

Overview

Certification

Work history

Marketing Executive / Customer Care Representative

Software Company – UAE

Handling customer inquiries and providing customer support.
Managing customer care services and follow-up calls.
Supporting marketing activities and promoting company services.
Working with clients across UAE for business development.
Assisting in digital marketing and online promotion.
Ensuring customer satisfaction and solving customer issues.

Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported team by demonstrating respect and willingness to help.
Worked flexible hours, covering nights, weekends and bank holidays.
Offered friendly, efficient customer service and handled challenging situations with ease.

Education

BBA - Business Studies

Dhaka University

Dhaka

12.2019

Skills

Marketing & Business Development
Customer Service & Client Support
Digital Marketing
Software Company Customer Handling

Communication & Negotiation
UAE Road Knowledge (All Emirates)
Teamwork & Time Management

Certification

Valid UAE Driving License Holder
License No: 2048153
Driving Experience: 14 Years
Able to drive all over UAE

Languages

English

Bengali

Hindi

Arabic (Basic – optional)

Personal Strengths

Hardworking and responsible
Good communication skills
Friendly and professional customer dealing
Ability to work under pressure
Fast learner and disciplined