Mohammad Wasif

Results-oriented and personable IT support technician with over 5 years of experience providing customers with special hardware and software support. I have demonstrated technical support expertise, resolved 95% of security software issues within 24 hours. I am seeking a challenging role as a System Administrator at Barcosoft Computer Technology Trading LLC to deliver superior technical support to enterprise organizations. Professional Competencies Outstanding problem-solving skills with a creative approach to identifying and resolving issues. Familiarity with G-suit and Microsoft 365 Accounts Committed to delivering exceptional customer service and achieving high-performance standards. Proven ability to multitask effectively in fast-paced, deadline-driven environments. Strong knowledge of digital marketing best practices and strategies. Analytical mindset for identifying areas of improvement and opportunities. Excellent organizational and time management skills. Collaborative team player focused on achieving collective goals. Proficient in technical essentials and adept at troubleshooting. Comprehensive computer knowledge including Windows XP/Vista/7/8 & 10, Mac (Apple Computers). Basic understanding of Networking principles. Familiarity with MS Office applications (Word, Excel, PowerPoint, and Microsoft Outlook). Skilled in building rapport with clients and providing exceptional support. Positive, confident, and logical thinker with a solutions-oriented approach. Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.