Mohammad Zahid
Sales & Operations Professional
Dubai
Work History
Sales & Operations (Exports)
Safco International General Trading LCC
01.2024 - Current
- Manage international customer accounts, including order processing, shipment coordination, and resolution of inquiries.
- Collaborate with logistics, production, and finance teams to ensure seamless execution of export orders.
- Negotiate contracts with international clients, maximizing profitability and maintaining customer satisfaction.
- Conduct market research to identify new business opportunities and target markets.
- Prepare sales reports, forecasts, and presentations for senior management, providing actionable insights into performance.
Logistics & Supply Chain
Royal Gulf Shipping & Logistics LLC
11.2022 - 12.2023
- Facilitated import and export activities, ensuring compliance with international trade regulations.
- Managed inventory and warehouse operations, optimizing space utilization and minimizing costs.
- Prepared key documentation, including invoices, bills of lading, and packing lists.
- Coordinated customs clearance processes using Mirsal II and other tools.
- Enhanced operational efficiency by streamlining logistics workflows.
Sales Associate (Retails)
Marks & Spencer
08.2022 - 10.2022
- Delivered exceptional customer service to enhance sales and customer retention.
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Handled high-margin sales, boosting overall store performance.
- Maintained inventory accuracy and ensured store compliance with visual merchandising standards.
Education
MBA - International Business
06.2022 - 11.2024
Degree Awarded by Euclea Business School, France
Bachelor of Arts - Sociology
06.2019 - 05.2022
Economics and English Literature as Subsidiary subjects.
Summary
Dynamic and results-driven Sales & Operations Coordinator specializing in exports, with an MBA in International Business. Proven expertise in logistics, customer relationship management, and international trade. Adept at driving revenue growth, optimizing supply chains, and ensuring seamless coordination of export activities. Committed to delivering customer-centric solutions and fostering organizational success.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Skills
International Business Development
Overview
3
3
years of professional experience
5
5
years of post-secondary education
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