Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mohammad Ashiq Ansari

Dubai,United Arab Emirates

Summary

Dedicated hospitality professional with extensive knowledge in hospitality standards and hotel operations. Demonstrates grace under pressure and a guest-focused attitude, ensuring exceptional service and satisfaction. Skilled in handling lost & found procedures, room preparation techniques, and bed making expertise. Respects diversity and adapts to shifts with flexible availability, showcasing punctuality and reliability. Committed to maintaining a positive disposition while prioritising tasks effectively. Career goal: to enhance guest experiences through reliable dependability and understanding of hotel policies.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work history

Room attendant

Hotel Anantara Downtown
Dubai
10.2024 - Current
  • Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
  • Delivered superior service by responding promptly to guest requests.
  • Reported any maintenance issues immediately, preventing further damage or discomfort.
  • Complied with hotel policies diligently, promoting professionalism at work place.
  • Ensured spotless bathrooms for better hygiene standards.

Room attendant + Public area attendant

Marriott Hotel W
Abu Dhabi
03.2024 - 10.2024
  • Followed prescribed schedules rigorously, ensured timely task completion.
  • Conducted daily stock checks to ensure availability of cleaning supplies at all times.
  • Managed waste disposal properly, promoting a cleaner and safer environment.
  • Prioritised tasks for efficient workflow.
  • Prepared premises and supplies for arriving guests.
  • Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
  • Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Delivered extra linen and toiletries to meet guest needs.
  • Reported maintenance issues for prompt resolution.
  • Vacuumed and dusted corridors areas and walkways.

Senior team leader

ADI Media
Dehradun, India
05.2011 - 12.2017
  • Monitored progress regularly, addressing any issues promptly and appropriately.
  • Demonstrated strong leadership skills in guiding the team towards achieving set goals.
  • Delegated tasks effectively, maximising individual strengths within team.
  • Coordinated project deadlines, ensuring timely completion.
  • Established clear lines of communication with all stakeholders involved in projects.
  • Led the team towards meeting annual targets.
  • Improved team communication by implementing weekly meetings.
  • Established team goals, delegated tasks and set clear deadlines.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Directed cross-functional team members to complete assignments, maximise quality and work efficiently.
  • Delegated tasks to make best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.

Education

Bachelor of Commerce - Commerce

HNBGU
INDIA
07.2007 - 06.2011

Skills

  • Knowledge in hospitality standards
  • Respects diversity
  • Grace under pressure
  • Handling lost & Found Procedure
  • Adaptable to shifts
  • Flexible availability
  • Understanding of hotel operations
  • Punctuality and reliability
  • Guest-Focused attitude
  • Bed making expertise
  • Positive disposition
  • Reliable dependability
  • Able to prioritise tasks
  • Room preparation techniques
  • Knowledge of hotel policies

Languages

English
Fluent
Hindi
Native

Timeline

Room attendant

Hotel Anantara Downtown
10.2024 - Current

Room attendant + Public area attendant

Marriott Hotel W
03.2024 - 10.2024

Senior team leader

ADI Media
05.2011 - 12.2017

Bachelor of Commerce - Commerce

HNBGU
07.2007 - 06.2011

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Mohammad Ashiq Ansari