Mohammad Faisal Shaikh
Business Development Specialist
Abu Dhabi ,Abu Dhabi
Summary
Customer-oriented, strategic-thinking and meticulous sales professional with over 17 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions. Tactical team builder and energetic strategic planner seeking to leverage an effective background into Business Development Executive role with dynamic organisation.
Overview
17
17
years of professional experience
6
6
Certification
3
3
Awards & Recognitions
Work History
Business development specialist
Asian Paints Berger LTD
Abu Dhabi
12.2020 - 10.2023
- Conceptualised plans to drive business development and build long-term relationships.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Drew on understanding of key markets to push development of business strategies.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Influenced key decision-making and established trust with stakeholders.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Introduced new technologies into team workflows to boost output efficiency and accuracy.
- Consistently exceeded revenue targets through new account development.
- Identified different areas to evaluate potential impact of new research findings for maximum ROI.
- Coached team to build client relationships and exceed sales targets.
- Predicted possible positive and negative effects of proposed business developments to guide strategy development.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Drafted fully-fledged proposals to recommend senior management on different courses of action.
- Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Designed strategies to contribute and enhance seamless workflows across different teams and departments.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Identified opportunities to drive business growth, diversification and expansion.
- Formulated actionable plans to leverage insightful data on latest customer demographics.
Business development executive
Rigid Industries FZ
Abu Dhabi
11.2015 - 11.2020
- Handling Abu Dhabi region for multiple segments such as - a) Interior Fit out (Commercial & Residential) b) Joinery bespoke wooden furniture, c) Glass Division for window glass / Shower enclosures / Glass Partitions / Skylight d) Office metal furniture e) Workstation f) Fire resistant safe boxes g) FMCG - Brand Choki Dhani (Spices/ Herb's/ Pulses/Rice/Ready mix) h) Metal false ceilings/ Handrail Stainless steel/ Vertical Garden irrigation system
- Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
- Demonstrated product lines to large companies with polished presentation skills.
- Identified prospect needs and offered appropriate products and services.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Increased revenue through upselling and consistent contract renewals.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Used multi-source data to determine sales and delivery terms for products and services.
- Allocated teams, materials and calendar space for individual projects.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Developed marketing plans to support department strategies.
- Optimised sales methods to best engage, acquire and retain customers.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Analysed sales reports to identify trends and update strategies.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
- Oversaw planning and execution of targeted sales and marketing strategies.
- Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Supported front-line sales teams with well-coordinated administrative operations.
- Customized promotional strategies to meet needs of different clients, products and services.
- Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
- Grew annual revenue by [Number]% with targeted sales and marketing strategy.
- Negotiated and closed sales to secure profitable deals and contracts.
- Prepared campaign budgets with robust data analysis.
- Led cross-functional teams to create and deliver impactful marketing campaigns.
- Planned online content management and social media strategy.
- Forged partnerships to reach wider customer base.
- Updated business plans to reflect emerging trends and projections.
- Researched competitor behaviour and adapted tactics to boost performance.
- Designed marketing collateral to build brand reputation and customer engagement.
- Established streamlined account management and reporting tools.
- Completed market research to map key segments and expand customer base.
- Negotiated contract terms and pricing to maximise revenue.
- Exceeded revenue goals by securing high-performing new accounts.
- Hosted focus groups to inform and enhance marketing strategies.
- Optimised service delivery in collaboration with distribution partners.
- Forecasted sales and market trends to improve business strategy.
- Led strategy meetings to scope project goals and reporting frameworks.
- Launched new products with exceptional campaign planning.
- Generated new leads through networking at industry conferences and events.
- Delivered innovative presentations to executive decision makers.
- Trained new staff to efficiently manage sales pipeline.
- Prepared Salesforce reports to evaluate performance and prioritise outreach.
- Analysed client business goals and processes to harness consultative sales techniques.
Showroom manager
Pure Gold Jewellers
Abu Dhabi
10.2009 - 09.2015
- Managing Retail Showroom
- Keeping record of monthly sales target
- Preparing /Proposals /Busin
- Meet & Greet the customer
- Dealing in gold& Diamond Ornaments
- Suggest for the best product
- Revaluating old gold Purchase, Testing gold Purity
- Handling Showroom Stock
- Counting Diamond & Gold Product on Daily Basis.
- Prepared and assisted with stock taking and ordering of low-stock items.
- Strived to achieve monthly, quarterly and yearly showroom sales goals.
- Maximised profits by coaching sales floor team in cutting-edge relationship selling techniques to generate additional selling opportunities.
- Initiated sales leads through direct mailing and cold calling.
- Used strong product knowledge and familiarity with store's promotion policies to negotiate deals with clients.
- Created solid partnerships with local communities and corporate partners to increase in-store traffic.
- Communicated with staff at meetings regarding store results to help achieve team goals.
- Educated customers about quality and value of company products.
- Drove up sales and profitability by proactively and reactively following up on leads.
- Directed shop floor replenishment processes to maximise accuracy and availability of inventory.
- Reviewed sales figures to identify popular designs to inform future collections.
- Refined and enforced company procedures to enhance showroom security, stock control and loss prevention.
- Handled aspects of customer complaints with exchanges, customer compensation and overall customer satisfaction.
- Oversaw smooth and efficient running of showroom operations for optimal results.
- Line managed employees by supervising training, monitoring performance and planning staff rotas.
- Created merchandising plan to promote new services and products in store.
- Oversaw showroom checklists to guarantee sales floor standards consistently met company criteria.
- Collaborated with marketing department to execute successful showroom events.
- Reported to branch manager on progress made in all key areas.
- Coordinated with sales team to quickly and efficiently fulfill orders.
Sales representative - Asst Showroom Manager
Jacky's Electronics LLC
Dubai
08.2006 - 08.2009
- To the customer for their Product
- Suggesting them the best product
- Dealing in Various Electronics Products in a sales section
- Managing Counter Staff scheduled & Meetings.
- Strived to achieve monthly, quarterly and yearly showroom sales goals.
- Created merchandising plan to promote new services and products in store.
- Used strong product knowledge and familiarity with store's promotion policies to negotiate deals with clients.
- Maximised profits by coaching sales floor team in cutting-edge relationship selling techniques to generate additional selling opportunities.
- Coordinated with sales team to quickly and efficiently fulfill orders.
- Initiated sales leads through direct mailing and cold calling.
- Directed shop floor replenishment processes to maximise accuracy and availability of inventory.
- Communicated with staff at meetings regarding store results to help achieve team goals.
- Refined and enforced company procedures to enhance showroom security, stock control and loss prevention.
- Created solid partnerships with local communities and corporate partners to increase in-store traffic.
- Handled aspects of customer complaints with exchanges, customer compensation and overall customer satisfaction.
- Educated customers about quality and value of company products.
- Line managed employees by supervising training, monitoring performance and planning staff rotas.
- Reviewed sales figures to identify popular designs to inform future collections.
- Oversaw smooth and efficient running of showroom operations for optimal results.
- Collaborated with marketing department to execute successful showroom events.
- Prepared and assisted with stock taking and ordering of low-stock items.
- Drove up sales and profitability by proactively and reactively following up on leads.
- Oversaw showroom checklists to guarantee sales floor standards consistently met company criteria.
- Reported to branch manager on progress made in all key areas.
Education
Bachelor of Business Administration - Sales & Marketing / Strategic planning
Indian institute of management studies
Mumbai University 04.2005
Diploma of Higher Education - Computer Networking & affiliated Marketing
M.H Saboo Siddique Engineering College
Mumbai 2004
Skills
- Revenue development
- Marketing expertise
- Networking ability
- Market research expertise
- Sales leadership
- Warm and cold calling
- Training and mentoring
- Consultative and relationship selling
- Excel proficiency
- Proposal writing
- Performance goals
- Cost management
- Campaign management
- Salesforce
- Open and clear communicator
- Campaign development experience
- Sales strategy familiarity
- Pricing structures knowledge
- Customer demographics understanding
- Google Workspace
Languages
Urdu
NATIVE LANGUAGE
Arabic
Advanced
C1
English
Proficient
C2
Hindi
Proficient
C2
Accomplishments
- Achieved Exterior Refurbished RePaint Project by introducing Asian paints Stone Paint for Safe Painting tasks.
- Upsold additional products, increasing monthly revenue 20%
Certification
- CSP - Certified Sales Professional
- IDL - International Diamond laboratory License
- CRM proficient Awarded for consistent update
- Certificate of Recognition from Asian paints for biggest project convertion
- Social media marketing
- Digital Marketing
- Google Adwords
Projects
Business relation developed with major potential companies based in Abu Dhabi
Senyar properties
Engineering office of HH Sheikh Mansoor
FAB Properties
Department of Transport
Telephone Regulatory Authority
Department of Municipality
Aswaq Property Management
Reem Mall - Al Farwaniya properties
Co-operative Baniyas
Timeline
Business development specialist
Asian Paints Berger LTD
12.2020 - 10.2023
Business development executive
Rigid Industries FZ
11.2015 - 11.2020
Showroom manager
Pure Gold Jewellers
10.2009 - 09.2015
Sales representative - Asst Showroom Manager
Jacky's Electronics LLC
08.2006 - 08.2009
Bachelor of Business Administration - Sales & Marketing / Strategic planning
Indian institute of management studies
Diploma of Higher Education - Computer Networking & affiliated Marketing
M.H Saboo Siddique Engineering College
Similar Profiles
Mohammad Faisal ShaikhMohammad Faisal Shaikh
Logistics Team Leader at Asian Paints Berger LTDLogistics Team Leader at Asian Paints Berger LTD
Mithran GopakumarMithran Gopakumar
Officer-Inspection Engineer at Asian Paints BERGEROfficer-Inspection Engineer at Asian Paints BERGER
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited