MOHAMMAD MOHOSIN MOZUMDER
Dubai,UAE
Summary
Seasoned hospitality professional with expertise in team leadership, buffet operations, and guest service within high-volume restaurants. Demonstrated ability in staff coordination, scheduling, inventory control, and hygiene compliance. Contributed to Italian restaurant task force, enhancing a la carte breakfast service through efficient operations and effective guest interaction.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Team Leader
Mina Al Salam
Dubai
2025.10 - 2026.06
- Maintained effective communication through daily briefings, handovers, and departmental meetings.
- Played key role in maintaining Forbes/QA service standards within high-volume all-day dining restaurant.
- Facilitated departmental training sessions on service standards, guest engagement, HACCP, and food safety procedures.
- Managed administrative tasks including duty roster updates, leave tracking, and menu scheduling support.
- Coordinated VIP arrivals to ensure seamless guest experiences and ensured personalized service arrangements were in place prior to guest seating.
Waiter
Mina Al Salam Hotel
Dubai
2022.09 - 2024.09
- Created welcoming dining atmosphere by engaging with guests and anticipating needs, fostering positive dining experiences.
- Cultivated positive guest relationships, driving repeat visits and generating favourable feedback.
- Ensured adherence to Forbes, LQA, and hotel brand service standards, fostering guest trust and satisfaction through consistent professionalism and grooming.
- Served beverages and cleared tables efficiently while adhering to 5-star hospitality standards.
- Upheld exceptional buffet presentation standards, enhancing guest satisfaction and overall dining experience.
Education
High School Diploma - Science
Moulavi Shamsuli Karim College
Bangladesh 2009.01 - 2021.08
Skills
- HACCP compliance
- Operational leadership
- Purchase order handling
- Staff scheduling
- Training skills
- Team motivation
- Conflict resolution
Certification
- HSC from Bangladesh
- MS Office Training Certificate from Bangladesh
Timeline
Team Leader
Mina Al Salam
2025.10 - 2026.06
Waiter
Mina Al Salam Hotel
2022.09 - 2024.09
High School Diploma - Science
Moulavi Shamsuli Karim College
2009.01 - 2021.08