Mohammad Mubark Ali
Oberhausen,Germany
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work history
Deputy team leader
Employment Agency (Agentur für Arbeit)
Duisburg, Germany
11.2015 - Current
- Fostered positive employee relationships through communication, training and coaching.
- Streamlined processes to improve and optimise office operations.
- Developed organisational policies for administrative oversight and internal controls.
- Tracked, monitored and managed team performance through [Type] evaluations and formulated actionable insights to drive improvements.
Freelance und Translator
Barq Media
Abu Dhabi, UAE
01.2019 - 11.2021
- Delivered high-quality translation and interpretation services from Arabic to English and vice versa, supporting clients across multiple industries.
- Retained correct meaning of original documentation, choosing optimal words, phrases and voice to convey same style of writing.
- Evaluated translations against source documentation to validate work accuracy.
Social-Educational Supervisor
ZIUMA
Duisburg, Germany
08.2015 - 11.2016
- Identified and addressed process inefficiencies to drive higher output.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Analysed and improved manufacturing processes to cut costs.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Motivated team through providing hands-on practical support to all members of staff on duty.
English teacher
Kaufmännisches Berufskolleg Walther Rathenau
Duisburg, Germany
01.2013 - 11.2014
- Offered personalised constructive feedback to improve student development.
- Created vibrant learning atmosphere through interactive exercises and discussions.
- Highlighted importance of composition, grammar and sentence construction rules.
- Supported students in achieving personalised linguistic goals within desired timeframes.
Wirtschaftskorrespondent
Haval Travel Agency
Damaskus, Syrien
05.2004 - 12.2005
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
English teacher
Al Ain Institute
Al Ain City, Abu Dhabi, UAE
01.2011 - 10.2011
English teacher
Englisch Park Institute
Istanbul, Turkey
11.2010 - 08.2012
Education
Bachelor of Arts - English Literatur und Language
Damaskus University
Damaskus, Syria 03.2004 - 10.2010
Skills
- Customer relationship management
- Employee retention strategies
- Team supervision
- Conflict resolution
- High performance reward schemes
- Workflow optimisation
- Employee performance reviews
- Individual and collective performance management
- Operational management
- Client support
- Process improvement
- Team development strategies
- Marketing
- Time management
- Communication skills
- Team building
- Public relations
Languages
English
Fluent
German
Fluent
Arabic
Native
kurdish
Native
Turkish
Fluent
Timeline
Freelance und Translator
Barq Media
01.2019 - 11.2021
Deputy team leader
Employment Agency (Agentur für Arbeit)
11.2015 - Current
Social-Educational Supervisor
ZIUMA
08.2015 - 11.2016
English teacher
Kaufmännisches Berufskolleg Walther Rathenau
01.2013 - 11.2014
English teacher
Al Ain Institute
01.2011 - 10.2011
English teacher
Englisch Park Institute
11.2010 - 08.2012
Wirtschaftskorrespondent
Haval Travel Agency
05.2004 - 12.2005
Bachelor of Arts - English Literatur und Language
Damaskus University
03.2004 - 10.2010