Fitness and Wellness
Mohammad Nuhad Aldroubi
Team Leader
Dubai
Summary
Dynamic and results-driven Team Leader with extensive experience at Sharaf DG, recognized for optimizing workflow efficiency, driving team productivity, and enhancing customer service standards. Proven success in developing and mentoring junior staff, fostering a culture of growth and leadership, while consistently exceeding performance targets. Skilled in problem-solving, conflict resolution, and delivering exceptional client service, contributing to notable improvements in customer satisfaction and sales performance. Dedicated to empowering teams and cultivating a high-performance work environment.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Team Leader
Sharaf DG
01.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Team Leader
Elite Fashion House
06.2022 - 11.2023
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Education
Bachelor In Health Science -
Albaath University
Homs,Syria01.2023
Skills
Daily workflow improvement
Interests
Reading and Research
Timeline
Team Leader
Sharaf DG
01.2024 - Current
Team Leader
Elite Fashion House
06.2022 - 11.2023
Bachelor In Health Science -
Albaath University
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