Mohammad Ovesh Patel
Sales Executive
Dubai,UAE
Summary
Experienced in customer service, sales, and marketing for over 3.5 years, backed by an MBA. Proficient in fostering relationships, achieving goals, and finding solutions. Enjoys ensuring customer satisfaction and contributing to business growth.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Sales Executive
Etisalat by e&
Dubai, UAE
01.2022 - Current
- Handled retail sales responsibilities for all products and services, specializing in B2B, B2C, and government employee plans at specific branch.
- Built rapport with 20 clients daily, identifying their requirements & financial needs and promoting appropriate product & services.
- Built rapport with 20 clients daily, identifying their requirements & financial needs and promoting appropriate product & services.
- Created unique customer packages using CRM to strategically upsell, cross sell on accessories, extended warranty and finance packages, increasing average sales value by 30%.
- Handling as an average of 4-5 Complaints on daily basis.
- Achievements - Increased revenue by AED 8 million over a period on 2 year & 6 months
Relationship Manager
Toppr Technologies Private Limited
Mumbai, India
07.2020 - 09.2021
- Provided empathetic and effective academic counseling on coding to an average of 15 Students daily.
- Worked Under different B2B & B2C online marketing campaigns on CRM to convert 900 hot leads out of 1500 warm leads to make it sales ready on monthly basis.
- Enhance onboarding process to achieve 40% increase in successful student transitions
- Coordinate with different department including operations & sales for smooth onboarding
process. - Conducting survey's & gathering daily 10 feedback using google forms.
- Achievements : Best Performer Marketing Trial, Best Performer for Customer Experience.
Sales Officer
IDFC First Bank Limited
Pune, India
02.2019 - 05.2019
- This internship focused on the consumer durable loans of IDFC First Bank with respect to Sangamwadi Branch
- Under the same, I was required to manage a counter to interact with customers & sell consumer durable loans
- This internship also required some cross sale along with consumer durable loan, resolving the queries of the customers regarding down payment and instalment
- I was expected to achieve daily targets set by the sales manager & to submit report timely
- Achievement: Was able to disburse consumer durable loans worth INR 9,00,000 in under 14 weeks.
Education
Master of Business Administration - Marketing
ICFAI Business School
PuneBachelor of Business Administration -
IPS Academy, DAVV University
IndoreXII - Commerce + Mathematics
Nahar Convent H.S School
Ratlam 2018
Skills
- Customer Service
- Teamwork
- CRM software
- Presentation
- New account development
- Relationship management
- Communication
- Multitasking
- Account management
Certification
- MS Suite 2013 - 2016 Basic & Advanced Training by Ozran Consulting LLP
- Frontline for Retail Sales by Etisalat by e&
Languages
English
Fluent
A1
Hindi
Native
A1
Urdu
Fluent
A1
Arabic
Elementary
A2
Timeline
Sales Executive
Etisalat by e&
01.2022 - Current
Relationship Manager
Toppr Technologies Private Limited
07.2020 - 09.2021
Sales Officer
IDFC First Bank Limited
02.2019 - 05.2019
Master of Business Administration - Marketing
ICFAI Business School
Bachelor of Business Administration -
IPS Academy, DAVV University
XII - Commerce + Mathematics
Nahar Convent H.S School
- MS Suite 2013 - 2016 Basic & Advanced Training by Ozran Consulting LLP
- Frontline for Retail Sales by Etisalat by e&
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