Hi, I’m
Mohammad Remal Parves
Sharjah
Summary
To work in a safe and secure environment that will provide greater challenges and career enhancing opportunities for personal growth while granting me the opportunity to tune and polish my skills, knowledge and abilities to the maximum of my potential.
Overview
13
years of professional experience
1
Certification
Work History
Spinneys Dubai LLC
Butcher
06.2011 - Current
Job overview
- Accountable for ensuring all (controllable) store costs / expenses are tracked and remain within the agreed budget
- Coach team members how to proactively identify when a customer needs help and how to adjust their service style to suit the needs and requirements of each customer
- Build strong and effective relationships with customers in order to deliver exceptional service (and develop an extensive loyal customer database)
- Support team to offer customers a choice of outfits and alternatives to suit the occasion / requirements (and drive add on sales)
- Make sure the team consistently deliver all steps within the till point customer process
- Produce customer and sales focused daily action sheets, prioritizing and delegating tasks to the team accordingly
- Inform Manager regarding any product quality issues as a priority
- Coach team to implement excellent visual standards in store and create a look that meets the brand expectations / visual guidelines whilst creating interest and excitement for the customer
- Maintain the highest Retail Standards on the sales floor at all time
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Adhere to safety and cleanliness standards and maintained equipment.
- Performed regular equipment maintenance checks, keeping machinery functioning efficiently and safely.
- Identified cuts of meat, grading and pricing accordingly.
- Promoted new meat options to offer customers unique and appealing choices.
- Wrapped meat produce to maintain quality, freshness and condition.
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Cut, trimmed and ground meats such as beef, poultry and fish to prepare for packaging and sale.
Education
IELTS
University Overview
General 5.5
Dania CollegeDhaka, Bangladesh
H.S.C
09.2006
University Overview
4.60 GPA
Shekhdhi Abdullah Mollah High SchoolDhaka, Bangladesh
S.S.C
06.2004
University Overview
3.81 GPA
Skills
- Capable to learn fast, comprehensive problem solving potentiality, and time management skill, ability to deal with people diplomatically and good communication talent, confident and committed to the work assigned, strong commitment to develop additional skills according to organizational needs, hardworking ,energetic, sincere ,honest and team facilitator
- SAP, Diploma In computer (Microsoft Office, Graphics, Hardware), Basic Concept about the official work
Career Background
Career Background
Merchandiser Incharge/Sales/Customer service Assistance, Spinneys Dubai LLC, Al Jurf, Ajman, UAE, 06/07/11, Present, Accountable for ensuring all (controllable) store costs / expenses are tracked and remain within the agreed budget. Coach team members how to proactively identify when a customer needs help and how to adjust their service style to suit the needs and requirements of each customer. Build strong and effective relationships with customers in order to deliver exceptional service (and develop an extensive loyal customer database). Support team to offer customers a choice of outfits and alternatives to suit the occasion / requirements (and drive add on sales). Make sure the team consistently deliver all steps within the till point customer process. Know, understand and process customer returns and exchanges according to the company refund policy. Produce customer and sales focused daily action sheets, prioritizing and delegating tasks to the team accordingly. Inform Manager regarding any product quality issues as a priority. Coach team to implement excellent visual standards in store and create a look that meets the brand expectations / visual guidelines whilst creating interest and excitement for the customer. Maintain the highest Retail Standards on the sales floor at all times. Accountable for ensuring all Health and Safety procedures are adhered to by all staff within the store / stockroom at all times. Also I have Experience 5 years Fresh food Dept.Proven Job Roles
Proven Job Roles
- Provide good services to maintain and improves customer relationship.
- Able to communicate and interact effectively.
- Motivated and enthusiastic about developing team member.
- Giving attentions to details of the customer's need of product.
- Proper handling/attending customer's assistance.
Rewards And Achievements
Rewards And Achievements
- Best Customers Service & Employee Award January 2012
- Best Customers Service & Employee Award May 2012
- Best Customers Service & Employee Award July 2013
Personal Information
Personal Information
- Passport Number: EF 0888942
- Father's Name: Md. Nazrul Islam
- Mother's Name: Rahima Islam
- Date of Birth: 11/06/89
- Nationality: Bangladeshi
- Marital Status: Married
- Religion: Islam(Sunni)
- Visa Status: Employment Visa
Visa Expire Date
Visa Expire Date
03/21/25Training
Training
- Health and Safety
- Customer service phase 2
- Customer service phase 4
- Basic Food Hygiene
- GHP Training
- HACCP awareness certificate
- First Aider
Certification
.Health and safety
.Butchery level 2
.Fast Aider
.Best employee award
.Customers service training
.Basic hygiene training
Timeline
Butcher
Spinneys Dubai LLC
06.2011 - Current
IELTS
Dania College
H.S.C
Shekhdhi Abdullah Mollah High School
S.S.C