Mohammad Reza Taheri

• Wrote reports on clients and maintained required paperwork.
• Documented patient information, treatment plans, and patient responses.
• Increased client retention rates by consistently evaluating progress and adjusting treatment plans as needed.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Selected favorable filming locations and attained required permits to support shoot schedule.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Interacted well with customers to build connections and nurture relationships.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Optimized operational processes using analytics tools to address client-specific metrics.
• Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
• Evaluated scripts to identify creative strategies and resource needs.
• Monitored and coordinated workflows to optimize resources.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Proved successful working within tight deadlines and a fast-paced environment.
• Self-motivated, with a strong sense of personal responsibility.
• Strengthened communication skills through regular interactions with others.

• Greet patients in person and telephonically
• Resolve scheduling and appointment issues
• Served as scheduling coordinator, receptionist, and appointments coordinator
• Generate end of the day data on appointments daily on CHCS
• Assisted operators with handling calls and took over escalated concerns to deliver expert solutions.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Read and interpret the referring consults, doctors' notes and/ or drug treatment protocol in order to further assist patients with scheduling the appropriate appointment
• Arranges and schedules medical appointments and determines patient eligibility for services, relays general
  instructions to patients or make referrals to other sections.
• Organizes and researches patient records, extract needed information, and review records for completeness,
  accuracy, and consistency within established guidelines
• Perform routine administrative functions under the direct supervision of a nurse, physician and health care administrator
• Handled multiple tasks simultaneously, prioritizing and completing assignments within established
  deadlines
• Ensures arrival of medical records prior to appointments, initiates and locates patient records as needed.
• Assisted with the COVID clinc to carry out the mission of everyone getting vaccinated and disclosing negative COVID results
• Assisted with the overseas screening scheduling
• Received all patients and made a determination as to disposition (proceed to the laboratory, retrieve
  additional information, proceed to the doctor’s office, be seated in the waiting area, etc.) based upon an
  established algorithm
• Provided back up support to clinics in the absence of assigned Medical Support Assistants
• Managed prescription refills and pre-authorizations, ensuring timely access to necessary medications for patients.
• Researched industry innovations and emerging treatments to improve care delivery.
• Collected, recorded and maintained patient medical history, reports and examination results.
• Provided emergent medical care and treatment for life-threatening injuries and illnesses.
• Conducted research and stayed current with medical advancements, contributing to growth of medical knowledge.
• Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
• Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
• Reduced wait times for patients by efficiently managing daily clinic schedules to maximize productivity while maintaining quality care standards.
• Implemented individualized care plans to improve patient outcomes.
• Participated as monitoring physician in clinical trials of medications and treatments.
• Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
• Provided high-quality patient care by effectively communicating with patients and their families regarding treatment plans and health concerns.
• Advised patients and community members concerning diet, activity, hygiene and disease prevention.
• Treated acute and chronic conditions to reduce symptoms and improve health.
• Enhanced patient experience by maintaining a clean, organized exam room environment and ensuring all necessary equipment was readily available.
• Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
• Delivered expert consultation and referrals for appropriate and effective treatment plans.
• Participated in clinical research projects by collecting data on specific interventions or treatments under investigation, contributing to advancements in medical knowledge.
• Coordinated follow-up appointments for patients requiring additional testing or specialist consultations, optimizing continuity of care.
• Educated patients and families on health conditions to raise awareness.
• Streamlined office processes to ensure efficient management of patient records, appointment scheduling, and prescription refills.
• Maintained accurate documentation of patient encounters by thoroughly completing electronic medical records after each visit.
• Performed diagnostic tests such as EKGs and lab draws as directed by supervising physicians, expediting the diagnostic process for faster results.
• Administered specialized treatment for multiple patients daily.
• Prescribed medications and therapies to improve patients' health and well-being.
• Participated in continuing education and professional development to enhance expertise and skills.
• Volunteered at community health clinic to provide high quality care for low-income and indigent patients.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Identified issues, analyzed information and provided solutions to problems.
• Organized and detail-oriented with a strong work ethic.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to develop and implement creative solutions to complex problems.
• Resolved problems, improved operations and provided exceptional service.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

has attended the webinar entitled

"Principles and Basics of EEG and QEEG" And certified in both clinical and theoretical perspectives and practices.

• .Interviewing and providing orienting on the job training for new and current employee's
• Ensuring accurate and timely scheduling of appointments
• Uses office automation to accomplish clerical, statistical, and data entry tasks in support of the administrative work of
  the office, produces varied administrative reports, correspondence or written documents, charts, slides, and statistical
  data using the Microsoft Office software program to include Outlook, Word, Excel and Power Point
• Creating and maintaining providers work schedule
• Provide guidance to staff members and patients to include changes in policies and procedures
• Runs recurring and special reports within automated systems to provide quantitative data upon which to base
  operational decisions
• Works with Patient Advocates, healthcare providers and administrative support staff throughout hospital to assist
  patients, minimize patient complaints, and addresses patients’ concerns and inquiries in an efficient and timely
  manner
• Routinely communicates with physicians, case managers and professional staff using sound interpersonal skills and is constantly aware of the sensitive information
• Experience reviewing and revising routine correspondence, memoranda, technical reports and other materials in
  accordance with proper formatting and procedural requirements.
• Provide formal training to health care personnel, health care providers, and administrative personnel on EFMP
  screening, coding and enrollment procedures.
• Experience in performing, coordinating, and tracking a variety of administrative functions in support of multiple
  teams and projects; Organizing and maintaining current files, records, manuals and other digital and physical
  materials; Planning, organizing and scheduling meetings and events including preparing agendas, taking notes or
  minutes and coordinating and tracking follow-on actions.
• Generates data on a daily, weekly, monthly, and on demand basis to identify trends impacting on appointment
  availability and the efficient delivery of primary and urgent health care
• Meets with supervisors and the management team regarding methods to improve appointment availability, ensure
  compliance with access standards and business rules, and to optimize appointment utilization
• Experience assisting with reviewing forms and instructions ensuring they are approved and controlled.
• Monitors end of day processing for data quality, captures inpatient consults on a daily basis; takes corrective action
  with the appropriate staff to eliminate duplicate appointments, procedures, and other anomalies
• Facilitated hospital-wide disaster preparedness drills to ensure coordinated response efforts during mass casualty incidents.
• Improved patient care by efficiently diagnosing and treating emergency medical conditions.
• Supervised other professional or non-professional personnel and provided medical instructions.
• Provided emergency treatment onsite and responded in urgent situations.
• Recorded patient electronic record information regarding physical findings, treatment rendered, formulated plan and prognosis based on patient's condition.
• Managed complex cases involving multiple specialists to ensure comprehensive patient care plans were developed and implemented.
• Monitored patient condition and communicated findings to nursing staff.
• Strengthened relationships with local EMS providers by participating in collaborative training exercises and sharing best practices in pre-hospital care.
• Enhanced team performance through regular debriefings after critical events, promoting continuous learning and improvement within the department.
• Implemented evidence-based practices to optimize treatment outcomes for critically ill patients.
• Demonstrated proper techniques for cardiopulmonary resuscitation and first aid.
• Assisted with mobilization, ambulation and transport of patients.
• Updated clinical protocols based on current guidelines, ensuring adherence to best practice standards in emergency medicine.
• Promoted patient safety initiatives within the Emergency Department, resulting in reduced rates of medication errors and adverse events.
• Examined patients to determine overall physical and emotional status.
• Referred patients to specialists or other practitioners for treatment.
• Determined emergency situation and developed plan of action.
• Enhanced departmental collaboration with effective communication between physicians, nurses, and support staff.
• Provided expert consultation on complex cases to colleagues in other specialties, fostering a collaborative approach to patient care.
• Evaluated new medical technologies for potential integration into the Emergency Department workflow, enhancing patient care and efficiency.
• Used medical equipment and comprehended severity of injury.
• Performed minor surgical procedures to address simple, urgent patient injuries or conditions.
• Self-motivated, with a strong sense of personal responsibility.
• Worked flexible hours across night, weekend, and holiday shifts.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Paid attention to detail while completing assignments.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Passionate about learning and committed to continual improvement.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Gained strong leadership skills by managing projects from start to finish.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Proven ability to develop and implement creative solutions to complex problems.
• Analyzed reports and findings to assess information and diagnose patients.
• Reduced wait times for patients by streamlining the triage process and optimizing staff scheduling.
• Determined and ordered tests and diagnostic images to determine patient conditions.
• Served as a liaison between the Emergency Department and other hospital units, improving interdisciplinary cooperation and efficiency.
• Supported standards of medical care by adhering to policies and procedures.
• Increased patient satisfaction scores by providing empathetic and compassionate care during high-stress situations.
• Prescribed medications, recommended treatments or suggested related therapeutic procedures.
• Maintained high levels of professional competence through ongoing educational pursuits, staying current with advancements in emergency medicine practices.
• Advised patients on diet, hygiene and methods for disease prevention.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.