Mohammed Shehada
Abu Dhabi
Summary
Cybersecurity and IT professional with a Bachelor’s in Cybersecurity and hands-on experience in IT support, network protection, and system security. Skilled in troubleshooting, vulnerability assessment, endpoint security, and implementing secure IT practices. Dedicated to safeguarding organizational systems while ensuring smooth IT operations.
Overview
2
2
years of professional experience
Work History
Cybersecurity Intern
Netcore Solutions
01.2024 - 12.2024
- Assisted in drafting and enforcing IT security policies and procedures.
- Monitored compliance with organizational cybersecurity standards.
- Performed vulnerability scanning and assessment to identify potential risks in systems and networks.
- Worked with tools such as Wireshark, Kali Linux, Splunk, McAfee, Symantec for monitoring and threat detection.
- Supported incident documentation and basic security awareness training for staff.
IT Support Specialist
ADIB - Abu Dhabi Islamic Bank
06.2025 - Current
- Taking Care of all PCs (Receiving from Vendor, installing OS, sending to the end user)
- Encrypt devices using McAfee and Microsoft Bitlocker.
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Installation and configuration of Windows 2000, Windows 7, Windows 8.1, Windows 10.
- Installing & Configure network printer (HP LaserJet).
- Batching the Network cables from the Core switch to the distributed points.
- Implementing data backup & recovery in user hard disk.
- Using remote access software’s (SCCM & SMS) to solve tickets (PC Hardware & Software maintenance servicing and troubleshooting) as per the SLA.
IT Support Specialist
United Arab Emirates University
05.2024 - 09.2024
- Configure Symantec and McAfee Antivirus (clients).
- Images PC's by SCCM , Acronis Software, LANDesk .
- IT assets Control (Receives, unpacks, and inspects all incoming IT assets).
- Sorts, compiles, and stores equipment in accordance with work orders and/or equipment condition.
- Monitors inventory levels and alert supervisor when low thresholds are reached.
- installing and configuring Cisco IPPHONE models(7940, 7945, and 8841).
- Assists installing Cisco Telepresence Devices: EX series, SX series, MX series (Audio-video conference equipment) & Skype for IT Head users.
Education
Bachelor of Engineering - cybersecurity
Al Ain University
Skills
- Cybersecurity Tools & Practices: Vulnerability assessment, endpoint security, access control, firewalls, SIEM (Splunk/ELK basics)
- Endpoint Protection (McAfee, Symantec, BitLocker)
- Access Control & Active Directory Management
- Incident Response: Threat detection, log analysis, malware troubleshooting, phishing awareness training
- IT & Technical Support: Help desk support, remote assistance, desktop & mobile troubleshooting, system upgrades
- Software & Tools: Wireshark, Kali Linux, VirtualBox, Windows Server, Microsoft 365 Security
Languages
Arabic
Proficient (C2)
A1
English
Advanced (C1)
A1
Timeline
IT Support Specialist
ADIB - Abu Dhabi Islamic Bank
06.2025 - Current
IT Support Specialist
United Arab Emirates University
05.2024 - 09.2024
Cybersecurity Intern
Netcore Solutions
01.2024 - 12.2024
Bachelor of Engineering - cybersecurity
Al Ain University
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