Mohammed Abdullah Ahmed Al Aleeli
Sharjah
Summary
I am planning to improve myself to learn more on how to deal with people. I would also like to manage their problems and solve them in a way where I raise the Organization's name high between the other organizations. I’m an adaptable and flexible worker and I’m also a quick learner.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Senior Field Technician
Healthpoint Hospital
11.2014 - Current
- Troubleshooting-Servers, Desktops, Laptops, Network devices, Printers, RF handles & Users issues
- Managing to get User Access- VPN request, Internet Requests, Folder Access requests
- Responsible for Maintaining Networking infrastructure
- Responsible for Server Maintenance
- Responsible for Managing Antivirus Server
- Responsible for Managing Share Drive Permissions & Print Server
- Support and maintain MS Server/Desktops and MS Exchange
- Install authorized software to laptops and desktops
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Fault-finding to laptops and desktops
- Completing internal user moves including phones
- Ensure all logs for equipment and users are maintained
- Performs other duties as assigned by the IT Service Delivery Manager
Finance Officer
Abu Dhabi National Insurance Company
04.2012 - 10.2014
Customer Service Officer
Abu Dhabi Islamic Bank
04.2010 - 03.2012
Customer Service Officer
Sharjah Islamic Bank
11.2008 - 05.2010
Customer Service Officer
ABN AMRO BANK
05.2007 - 05.2008
Education
Secondary Diploma Examination - Information Technology
01.2005 - 04.2006
Skills
Computer Hardware installation and troubleshooting
Network and cabling installation assistance and troubleshooting
Software Installation and troubleshooting
Handling HP one view and Manage Engine Service Desk
Coordinating with Vendors and contractors for new setup
Network and WiFi installations
Roles And Responsibilities
- Troubleshooting-Servers, Desktops, Laptops, Network devices, Printers, RF handles & Users issues
- Managing to get User Access- VPN request, Internet Requests, Folder Access requests.
- Responsible for Maintaining Networking infrastructure
- Responsible for Server Maintenance
- Responsible for Managing Antivirus Server
- Responsible for Managing Share Drive Permissions & Print Server
- Support and maintain MS Server/Desktops and MS Exchange
- Install authorized software to laptops and desktops
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Fault-finding to laptops and desktops
- Completing internal user moves including phones
- Ensure all logs for equipment and users are maintained
- Performs other duties as assigned by the IT Service Delivery Manager
Personal Information
- Place of Birth: Sharjah
- Date of Birth: 01/07/85
- Nationality: UAE
- Marital Status: Married
Characteristics
- Team work
- Hard work-time monument
- Polite and friendly
- Enthusiastic, energetic and patient
Contact
+971501180006, +971545601116, vip70be@gmail.com
Timeline
Senior Field Technician - Healthpoint Hospital
11.2014 - Current
Finance Officer - Abu Dhabi National Insurance Company
04.2012 - 10.2014
Customer Service Officer - Abu Dhabi Islamic Bank
04.2010 - 03.2012
Customer Service Officer - Sharjah Islamic Bank
11.2008 - 05.2010
Customer Service Officer - ABN AMRO BANK
05.2007 - 05.2008
Business Administration - Secondary Diploma Examination, Information Technology
01.2005 - 04.2006