Accomplished IT professional with expertise in operating systems, software development, and ERP systems, including SAP Basis 3.4. Demonstrates proficiency in MS Office suite and possesses strong skills in employee training, programme design, and virtual training. Adept at process optimisation, team supervision, and client relationship management. Committed to enhancing documentation accuracy and data management while excelling in communication excellence and conflict resolution. Career goals include advancing training programme development and course creation to drive organisational success.
Overview
17
17
years of professional experience
4013
4013
years of post-secondary education
1
1
Certification
Work history
Senior Security Systems Trainer
AMCC
04.2017 - 07.2025
Evaluated Training materials prepared by instructors and offered actionable suggestions and improvements
Developed skill specific training programs to promote employee development
Evaluated client processes, employee performance and training progress to determine additional training needs
Reviewed training methods to optimize training effectiveness and costs
Blended business goals, mission and values with learn development initiatives to deliver high quality training to employees
Perform Training to delegated tasks assigned by Loss Prevention and Information Services management
Gives Training to Establish working relationships with vendors and contractors pertaining to CCTV systems
Assist with the configuration, deployment, and support of network assets, including POS systems, sound system, etc.
Provide Training to end users covering all software and hardware related issues
Meet with Loss Prevention and IS Supervisors daily to receive areas of concentration and special assignments
Gives Training to Design, specify, configure, and install analog and digital CCTV systems
Other Duties and Responsibilities:
Responsible for the Inspection of complete CCTV surveillance System with compliance of ADMCC regulation and standards.
Locating the cameras in drawings as per the ADMCC Requirements.
Checking and resolving the CCTV servers, storage and Switches issues.
Preparing the reports for the inspection for the sites visited.
Advising the clients & Integrators for the CCTV system to meet the requirements of ADMCC.
Following with integrators for the comments given for the site during inspection.
Meeting with the clients to complete the project within the deadline given to them.
Verifying the Storage Calculation and configuration.
Verifying the VMS configuration and CCTV cameras with accordance to the ADMCC requirements.
Verifying camera field of view like identification, recognition, face recognition & detection.
Verifying Firewall connectivity.
Verifying System redundancy.
Verifying Network Redundancy.
HR Trainer (IT/ HR Executive)
Wadi Adventure, Al-Ain (U.A.E.)
10.2014 - 03.2017
Designing training calendar & programs, conducting programs in association with Trainer & Consultants and evaluating training feedback
Manage the entire cycle of Training and Development Training Needs Identification & Analysis, Organizing Training Programs, and Measuring Training Effectiveness
Assist in preparation annual budget for training activities, Training Needs Identification and Analysis, Training Calendar roll out and tracking
Uses needs assessment tools to determine effectiveness of training programs
Train all new associates with company procedures and policies
Develop, adapt modify and revise training documents as the need arises
Maintain effective filing system for training and orientation conducted on all associates that meets the standards for records retention
Act as liaison between facility management, shift supervisors, associates and human resources to ensure the continuous application of proper training
Other Duties and Responsibilities:
Ensures the highest standards of accuracy, timeliness and efficiency in administering staffing, personnel records and day to day functioning of the IT Department.
Coordinates Employees Mobilization efforts with the IT Manager to ensure all employees are welcomed to the country as well as the company culture effectively.
Maintains and updates the IT list.
Organizes and prepare systematic and accurate employee personnel file system with responsibility to control its maintenance, authenticity and upkeep.
Processes files and performs data entry of the employee’s source data and documentation into the manual personnel files and the SAP HRIS system used in company.
Maintains a database of all the employee labor cards, Visas and passports with due renewal notes and its implementation thereof.
Responsible to coordinate all employees joining formalities and forms, joining Notifications, SAP Form, Goal Sheet, Confidentiality agreement, Beneficiary Nomination form etc.
Coordinates the training and development program and its smooth operations as well as tracking and maintaining feedbacks forms from relevant employees attending the training.
Maintaining Training history and records.
Prepares salary certificates for the employees.
Notifies Finance department with the list of new joiners along with the documentation.
Administration & HR Co-coordinator
Al-Rajhi Construction (KSA)
07.2010 - 10.2014
Monitor and supervise the day to day functions of the HR by reviewing and regulating workflows & priorities as needed involving messenger & courier services, arranging visas (new visas, renewals, & cancellations), handling passport routines, medical insurance & associated claims, ID cards, access passes, car pass stickers, etc., thereby rendering effective administrative support to all departments/ employees at all times.
Assist HR in selection process and conduct interviews, administer trade tests, shortlist / select suitable candidates to meet the manpower needs of the company in the most cost effective & expeditious manner.
Support HR in resolving staff grievances & conducts disciplinary procedures and provide appropriate guidance to line managers for efficient & satisfactory resolution of the same in line with HR policies/procedures.
Liaison work with PROs for visas, trade licenses etc.
Coordinate with suppliers/service providers like Electricians, Plumbers, Maintenance workers, Carpenters, Stationery suppliers etc.
Responsible for accuracy, efficiency and retrieval of processed data in MS Excel sheet for company employees in and out from project.
Administer the payroll system to ensure timely and correct payment for all employees Conduct yearly appraisals of all staff & workers and maintain confidential records.
Oversee administration staff /Time Keeper function to ensure all timekeeping records are updated in Paysoft on a daily basis.
Keep meaningful dialogue with all categories of workers on a regular basis and conduct regular information meetings as required to disseminate information to the workforce.
Assists in developing and administering HR policies and establishing consistent disciplinary policies and procedures. Take care of all insurance issues and files (car insurance, staff medical insurance, Property insurance, contract insurance etc.)
Preparing LPO for any office stationary items, taking approval from project manager and submit it across Purchase department.
Preparing Leave balance, Final settlement, Gratuity of employees at End of the Project booking there Air Ticket till the nearest Airport of their town.
Filing all confidential documents, scanning, printouts, photocopies.
Giving induction to new joined employees about the procedure & policy of the company. All related correspondences, reports, letters, memorandums, that represent the Culinary team, to be proofed and approved prior to dissemination, follow up and relay any information to the team at relevant meetings
Attends meetings and briefings as instructed by the Executive Chef, and clearly and concisely document and disseminate relevant information to related teams, if required.
Maintain HR Software, staff files and update information on a timely basis - Maintain Employee Leave Management - Time & attendance Management system - Coordinate with the HR Manager for Payroll related matter –in coordination with Accounts - Recruitment support - Staff accommodation/transportation requirements/issues – Liaise for Life Insurance/Medical benefits - Monthly reports.
Visa Application Officer
VFS (Kuwait)
05.2008 - 07.2009
In charge of the recruitment of the helpers, technician and Adjusters & Supervisors from Kuwait.
Keep meaningful dialogue with all categories of clients on a regular basis and conduct regular information meetings as required to disseminate information to the workforce.
Organizes and prepare systematic and accurate employee personnel file system with responsibility to control its maintenance, authenticity and upkeep.
Attends meetings and briefings as instructed by the Chief Executive Officer.