MOHAMMED ADIL

Continent Tours & Travels

08.2020 - Current

Worked closely with clients to understand unique needs and meet specific travel desires.
Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
Organized group tours, ensuring a seamless experience from start to finish for all participants.
Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
Organized trips for individual, family and business travelers.
Educated clients on destination-specific considerations such as customs regulations, local attractions, or cultural norms to enhance their overall experience abroad.
Maintained and updated corporate traveler profiles with current information.
Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
Collected, handled and documented payments for travel services and associated feels.
Handled sensitive information with professionalism and discretion.