MOHAMMED ADNAN
Dubai,UAE
Summary
Highly motivated and results-driven professional with a Bachelor's degree in Computer Applications (BCA) and a cumulative work experience of 6.5 years. Proven track record of success in various roles, including office administration, sales, and customer service. Known for exceptional organizational skills, attention to detail, and the ability to thrive in fast-paced environments. Strong problem-solving abilities and effective communication skills. Collaborative team player with a strong work ethic, consistently delivering high-quality results. Seeking new opportunities to leverage my skills and contribute to the success of a dynamic organization.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
LOGISTICS CO-ORDINATOR
JUMA AL-MAJID - GENAVCO ISUZU
06.2021 - Current
- Co-ordinate with other Branches of the company in the UAE to check availability of item/parts /machine that can be delivered to the customer at the earliest
- Monthly Inventory checking for Random stock and report to the manager and stock control department
- Receiving machinery and parts from foreign supplier and Local supplier against the FPO, LPO & CASH purchase and Timely preparing Physical
- Inspection of the machine/equipment/ parts and posting in the system on time using Oracle Application
- Prepare delivery documents as per requirement and follow up with delivery personnel for timely delivery of order
- During periodic Internal auditing - assist / provide all the documents requested and help in giving timely reports to management
- Assist company auditors when requested on matters related to parts and Machinery in store/warehouse.
- Minimised late deliveries by coordinating and controlling haulage movements.
- Preparing Claim report for Damage / Shortage for machine and parts up on Physical inspection against purchase order.
- Maintain daily reports from parts/machinery, check for any abnormal delivery date. Overseeing receiving, warehousing, and distribution operations.
- Maintaining awareness and knowledge of the condition and location of fleet vehicles. Assisting where Delivery is Required.
SALES REPRESENTATIVE
ZEST MONEY, OKINAWA
MYSORE, INDIA
02.2019 - 01.2021
- Helps customers how to pay with ZestMoney and build customer confidence, offering suggestions and opinions
- Maintaining documentation and keeping accurate records of sales activities, Understand the major market trends
- Implement the unique prospective to reaching out new potential clients for increasing the sales and follow up on previous sales calls
- Prepares daily call report for submission to the sales manager
- Keeps client informed by notifying them of preferred customer sales and future merchandise of potential interest
- Responsible for ensuring proper coordination for delivery of vehicle/equipment
- Follow-up on Parts back-orders so that customers receive timely information on the status of back-ordered Parts and ensure that such parts are delivered to the customer on the promised date.
CUSTOMER REPRESENTATIVE OFFICER
Hinduja Global Solutions Ltd
MYSORE, INDIA
02.2017 - 01.2019
- Analyzing the customer requirements, handling their queries, solving their issues.
- Provide support to customers to ensure satisfaction and facilities future sales.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered / addressed customers questions -provide information concerning specification, warranties, financing available, and maintenance of merchandise delivery options.
- Adhered strictly to policies and procedures for continued company compliance.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
Education
Bachelor of Science - COMPUTER APPLICATIONS
NATIONAL INSTITUTE OF ENGINEERING
MYSORE 04.2015 - 11.2019
Skills
- SAP
- MS OFFICE
- ERP and CRM Executive
- Logistics management
- Stock-flow management
- Warehouse systems proficiency
- Strong Communication
- Inventory audits
- Quality Control
- CRM Software proficiency
- Problem solving strength
- Oracle Application
- HAIMS
- Oracle Cloud OTM & PTM
- Email and Chat Executive
- Customer service
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Certification
- AWS Course Completion Certificate.
- Volunteer, Expo 2020, DUBAI.
- 7 Raising Star Award's for the Best Performer of the Month in 2020 Kriya IT Pvt Ltd.
- 6 Top Gun Award's for the Best Performer of the Month in 2019 HGS Mysore
- Volunteer in 103rd Indian Science Congress held at Mysore in 2016.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
LOGISTICS CO-ORDINATOR
JUMA AL-MAJID - GENAVCO ISUZU
06.2021 - Current
SALES REPRESENTATIVE
ZEST MONEY, OKINAWA
02.2019 - 01.2021
CUSTOMER REPRESENTATIVE OFFICER
Hinduja Global Solutions Ltd
02.2017 - 01.2019
Bachelor of Science - COMPUTER APPLICATIONS
NATIONAL INSTITUTE OF ENGINEERING
04.2015 - 11.2019
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