IT
Hi, I’m
Mohammed AHMED
M A N A G E M E N T
Abu Dhabi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Seeking to obtain employment with a company that promotes quality products
and provides me with opportunities to meet and exceed assigned
sales/marketing goals. and to enhance my customer service relations and skills
with potential for career growth's highly experienced in the retail business with
over 7 years field experience for various products and services.
Overview
10
years of professional experience
2
Languages
Work History
KAZEENAT AL AOUD TRADINGabu dhabi
Branch Manager
08.2021 - Current
Job overview
- Luxury products store - specializes in perfumes and rarities
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Supervise & coordinate logistics and clearance
- Assisting with customer service and satisfaction
- Build relationships with suppliers and customers
- Provide quality service within acceptable productivity ratios
- Keep the company image at a high level within the community
- Analyse operating and financial statements for profitability ratios
- Formulates pricing policies by reviewing merchandising activities
- Marketing branch in the community and determines marketing strategy changes
- Supervise the legal requirements compliance
- Maintains store staff job results
Festival sweets (see's candies UAE) DUBAI & Abu Dhabi - Doha
Project Manager
11.2019 - 07.2021
Job overview
- Achieves financial objectives
- Maintains fieldwork operations
- Maintains store staff job results
- Supervise the legal requirements compliance
- Supervise & coordinate logistics and clearance
- Assisting with customer service and satisfaction
- Build relationships with suppliers and customers
- Provide quality service within acceptable productivity ratios
- Keep the company image at a high level within the community
- Analyse operating and financial statements for profitability ratios
- Formulates pricing policies by reviewing merchandising activities
- Expansion in the UAE marker
- Preparing a detailed work schedule for the project in addition to work plans
- Preparing project budgets according to the scope of work
- Track all project costs to ensure that the budget is properly covered
- Organizing and managing contracts with suppliers
- Ensure that all tasks assigned to employees are carried out efficiently and effectively
- Provide stakeholders with all project updates on a regular basis and provide them with the necessary information about planning strategies, administrative processes and modifications that are taking place.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
Dar Al saada B. C. est. abu dhabi
PRO & Communication, Media, Marketing.
08.2018 - 09.2019
Job overview
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Oversee the organization’s media, communication, and marketing functions
- Update relevant strategies, policies and utilize the best tools, practices for all sources of communication to shape and control the organization’s image
- Deliver media training to staff and provide progress reports to stakeholders
- Supervise the completion and release of periodicals such as brochures, newsletters, and press releases
- Maintain all government requirements through continuous and effective communication and collaboration with relevant stakeholders
- Create and maintain networks and professional relationships to support the organization and its reputation.
Emirates Events abu dhabi
Advertising & Event Management
07.2016 - 08.2018
Job overview
- Events - Advertising & event management, Maintain system updates
- Managing clients’ contracts
- Vendors and supplier’s evaluation
- Price negotiation and determination
- Expand the organization’s client’s database - Maintaining high quality services to obtain customer satisfaction - Collaboration and timely communication/follow-up with suppliers, vendors, clients, and other stakeholders
- Promote Company services on a large scale using customized advertising tools and effective marketing plans.
- Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
Mazaya magazineabu dhabi
Executive, Sales & Marketing
03.2014 - 06.2016
Job overview
- Executive, sales & marketing, market trends - Create advertising campaigns - Provide end-to-end control of the process - Design & customize the advertising plan to publication
- Participate in and contribute towards key ad operations projects - Provide continuous follow-up with the client and process their feedback
- Setup new products and packages in the sales management tool (Operative one) - Promote the magazine and sold advertising space to an increasing base of clients
- Work closely with clients, operations manager, and sales teams to ensure campaigns start on time
- Work with Agencies to ensure creative work as designed and adhere to our advertising specifications
- Zain telecommunication comp - Agent Customer service
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Generated new sales leads to achieve and exceed monthly sales goals.
zain telecommunication comp Khartoum
Customer Service Agent
10.2012 - 03.2014
Job overview
- Resolve customers queries
- Communicated with clients regarding account services, statements, and balances.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Assist customers & recommend products
- Over the phone / face-to-face customers meetings
- Register customers purchases with their new Sim cards and new phone numbers.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
Education
University of Science and Technology
B.SC. from COPUTER TECHNOLOGY
Skills
Familiar with account coding
Business development expertise
Human resources knowledge
FHA loan process background
Relationship building and management
Cash handling expertise
Project Management
Staff Management
Marketing
Proficient in MS Office
Sales expertise
Customer service awareness
Relationship Management
Staff Training
Software
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Manager
KAZEENAT AL AOUD TRADING
08.2021 - Current
Project Manager
Festival sweets (see's candies UAE)
11.2019 - 07.2021
PRO & Communication, Media, Marketing.
Dar Al saada B. C. est.
08.2018 - 09.2019
Advertising & Event Management
Emirates Events
07.2016 - 08.2018
Executive, Sales & Marketing
Mazaya magazine
03.2014 - 06.2016
Customer Service Agent
zain telecommunication comp
10.2012 - 03.2014
University of Science and Technology
B.SC. from COPUTER TECHNOLOGY
01.2011