Mohammed AlAhwal
Procurement Support – ICT
Dubai
Summary
To seek work in an environment that will challenge me further a dynamic opportunity, where I can develop my skills until I reach the level of professionalism, and I possess a proven ability to generate innovative ideas and solutions to problems. In short, I want to be successful in future by working enthusiastically and acquiring a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Procurement Support - ICT
The Kanoo Group
Dubai
01.2017 - Current
- Skillful in developing effective SCM plans for smooth execution of projects within time & cost parameters; developing alternate sources, mitigating supply risk and assisting in negotiating supply agreements with strategic and critical suppliers
- Duties:
- Assisting in and supervising the procurement of goods and services and other procurement activities as directed by the Procurement Manager
- Receiving purchase requisitions from all divisions spread over UAE and ensure on time delivery
- Assisting the Procurement Manager in grant specific requirements and best practice overseas procurement
- Administering supplier contracts to Keep all contracts for the supply of goods and services under review to ensure that they are being carried out effectively and renegotiate terms where necessary
- Leading and monitoring supplier relationships
- Follow-up suppliers to ensure uninterrupted material supplies, this includes explaining and clarifying the technical specifications, arranging samples to ensure that it conforms to required specification
- Feeding back departmental sourcing requirements to the Procurement Manager to help identify where aggregated spend might offer better value for money
- Communicating opportunities to achieve better value for money through better procurement practices
- Maintain a commitment to continual self-improvement through regular profession development opportunities
- Any other procurement or buying requirements as requested by the Procurement Manager.
Accounts Executive
The Kanoo Group
Dubai
02.2016 - 12.2016
- Generate and send out invoices
- Follow up on, collect and allocate payments
- Carry out billing, collection and reporting activities according to specific deadlines
- Providing Reports and updates to the Asst
- Manager Credit Control & Collections
- Perform account reconciliations
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Research and resolve payment discrepancies
- Process adjustments
- Follow established procedures for processing receipts, cash etc
- Investigate and resolve customer queries
- Develop a recovery system and initiate collection efforts
- Communicate with customers via phone, email, mail or personally
- Assist with month-end closing
- Collect data and prepare monthly metrics
Customer Service Agent
Teleperformance – UK Visa Application Centre & Australian Visa Application
Amman
03.2014 - 02.2016
- Excellent performance
- The ability to listen effectively and empathize with the customer
- Ability to empathize with the customer and provide excellent customer service at all times
- Work with confidential customer information
- Responsible for all customer inquiries and questions
- Ability to analyze customer issues and make decisions quickly
- Maintains knowledge of banking regulations and guidelines associated with banking products
- Responds to servicing inquiries through various channels
- Appropriately communicates with upset customers to resolve their inquiries
- Critical thinking, proactive attitude, strong communication skills displaying empathy and caring
- Enters data from customers into various software programs
- Experienced with standard business applications including MS Office
- Strong team-building and leadership skills focused on production-oriented goals
- Participates in additional training courses when needed
- Performs other related duties and assignments as required.
Remittance Staff
Al Ansari Exchange
Dubai
11.2013 - 01.2014
- Dealing with the client tactfully
- Respond to customer inquiries and service fully
- Making transfers, following the Arex system (TT, IT, CC… Etc.), Western Union (WU) and Cash
- Express (GIT)
- Precision in making transfers
- Correct information and follow-up with customer service
- Teamwork and assistance.
Accountant
Gulf Jordanian Skilled Company
Amman
08.2013 - 09.2013
- Maintaining basic accounts, book keeping
- Prepared accounting entries
- Bank reconciliation, Ledger entries
- Made entries of invoices
- Reviewed and corrected accounting entries
- Generated financial reports.
Training of Finance Audit and Tax
Abu Shrieha Public Accountants Office
Amman
01.2013 - 06.2013
- Training of finance audit with tax Amman, Duties:
- Petty cash Count
- Checking bank reconciliation
- Checking Account receivable by:
- Checking the aging receivable for bad debt calculation and reported to engagement manager
- Matching the customers balance with balance confirmations or stamped statement of account
- Matching the issued invoices with customer statement of account
- Inventory fiscal count for closing purposes
- Checking fixed assets schedule and match it with trial balance and depreciation policy
- Check the account payable by:
- Matching the vendor balance with balance confirmations or stamped statement of account
- Matching the received invoices with vendor statement of account
- Checking the sales and expenses invoices for existing and cut of purposes for engagement manager.
Education
The General Certificate of Secondary Education IT stream -
Ahmad Touqan Secondary School
B.Sc. degree - Accounting
Philadelphia University
01.2010 - 01.2013
Skills
Investment AnalysisAccount ReceivableCost AccountingGovernment & non-profit organizationAccounting AuditingTax AccountantOperation ManagementCustomer ServiceSupply ManagementVendor RelationshipsAnalysisQuality ControlProcurement & Global SourcingCall CenterData EntryIT Coordinator & Technical SupportTax PreparerCost Control & BudgetingStrategic SourcingCredit ControlVendor DevelopmentImporting/Techno-commercialCommunicationFlexibilityHelp DeskIT SupportProduct ManagementProject ManagementTechnical ServicesProblem-solvingKeen attention to detailTime managementComputer SkillsExcellent in Excel, word, PowerPoint, Access and InternetExcellent command over course Microsoft ApplicationsSkills & StrengthsHigh research skillHigh level of computer literacyAssess, manage and mitigate risksDevelop, lead and execute purchasing strategiesAbility to communicate well with all levels of managementAbility to gather and analyses data and to work with figuresAbility to perform various tasksAbility to gather and organize dataGood typing skill in both Arabic and EnglishGood written and oral communication skillsStrong leadership capabilitiesStrong attention to detailKnowledge of accounting and bookkeeping proceduresExcellent analytical and time management skills
Procurement support
Timeline
Procurement Support - ICT
The Kanoo Group
01.2017 - Current
Accounts Executive
The Kanoo Group
02.2016 - 12.2016
Customer Service Agent
Teleperformance – UK Visa Application Centre & Australian Visa Application
03.2014 - 02.2016
Remittance Staff
Al Ansari Exchange
11.2013 - 01.2014
Accountant
Gulf Jordanian Skilled Company
08.2013 - 09.2013
Training of Finance Audit and Tax
Abu Shrieha Public Accountants Office
01.2013 - 06.2013
B.Sc. degree - Accounting
Philadelphia University
01.2010 - 01.2013
The General Certificate of Secondary Education IT stream -
Ahmad Touqan Secondary School