Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Quote
Timeline
Generic
Mohammed Al Sayyad

Mohammed Al Sayyad

Director of marketing
Abu Dhabi

Summary

Committed to creating engaging and meaningful content for viewers. Creative Marketing Director with expertise across email campaigns, public relations, social media, and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Keen insight into digital marketing campaigns, planning, and public relations Self-motivated Stage Manager with proven leadership skills in expertly synchronizing productions. Talented in managing technical and performance logistics from the planning stages through the run of the show. Personable throughout the life of the project when communicating with others to solve issues that arise.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Director Of Marketing

Directsb
Abu Dhabi
09.2022 - Current
  • Design and implement comprehensive marketing strategies to create awareness of the company’s business activities
  • Supervise the department and provide guidance and feedback to other marketing professionals
  • Produce ideas for promotional events or activities and organize them efficiently
  • Plan and execute campaigns for corporate promotion, the launch of new product lines, etc
  • Monitor progress and submit performance reports
  • Managed annual marketing budget in excess of 7500000 AED
  • Directed 15 marketing managers and performed performance evaluations
  • Developed marketing plans using digital strategies, print advertising, and word-of-mouth tactics.
  • Developed metrics and measured success in order to further penetrate the marketplace.
  • Created innovative strategies to drive customer engagement.
  • Planned and executed events and marketing programs to increase qualified leads.

Stage Manager& Buggy Driver

Expo 2020 Dubai
Dubai
09.2021 - 03.2022
  • Arranged production schedules for up to 50 cast members and technical crew.
  • Prepared rehearsal studio by gathering set furniture, props and costumes.
  • Worked with director to develop effective use of rehearsal times.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Identified and approved equipment and elements required for productions.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.

Call Center Agent

Serco Co.
Abu Dhabi
03.2021 - 09.2021
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
  • Responded to customer calls and emails to answer questions about products and services.
  • Analyzed and escalated complaints, issues, and grievances to designated departments for investigation and response.
  • Received multiple positive reviews acknowledging their dedication to excellent customer service.
  • Automated processes to manage remote networks.
  • Maintained user account data by initiating account access and establishing it in the database.
  • Learned and maintained an in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Marketing Manager & Customer Service Manager

Monasabat Events Planning & Design
Abu Dhabi
01.2012 - 03.2020
  • Overseeing sales and marketing operations, thereby achieving
  • Increased sales growth
  • Utilizing client feedback and personal networks to develop marketing intelligence for generating leads
  • Identifying streams for revenue growth and developing marketing plans to build consumer preference
  • Performing all customer service and support services
  • Meet customers cross-selling needs and understand their needs
  • Meeting of individual and group targets.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Worked with graphic designers and writers to establish theme and tone for content.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.

Customer Service Representative

ETISALAT UAE
Abu Dhabi
01.2010 - 12.2011
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Tracked customer service cases and updated service software with customer information.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Arts - French Language, and literature

ALEXANDRIA UNIVERSITY
Alexandria - Egypt
09.1998 - 07.2002

Skills

Sales expertise

undefined

Certification

Certificate of appreciation

Interests

Hard Working - Team work - Music - Reading - Knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Director Of Marketing

Directsb
09.2022 - Current

Certificate of appreciation

04-2022

Stage Manager& Buggy Driver

Expo 2020 Dubai
09.2021 - 03.2022

Call Center Agent

Serco Co.
03.2021 - 09.2021

Marketing Manager & Customer Service Manager

Monasabat Events Planning & Design
01.2012 - 03.2020

Customer Service Representative

ETISALAT UAE
01.2010 - 12.2011

Bachelor of Arts - French Language, and literature

ALEXANDRIA UNIVERSITY
09.1998 - 07.2002

Similar Profiles

CREATE PROFILE
Mohammed Al SayyadDirector of marketing