MOHAMMED ALSUHAIBI

Collect and give regular updates on all labor and immigration standards from the government offices to keep the HR office well informed for any changes in procedures and rules.

• Submit, follow-up and gather all new work and business visas to guarantee that the visas are handled and processed on time.

• Assure all business and trade Licenses are updated, follow-up on official approvals and permits, to prevent unnecessary violations.

• When the need arises, represent the company at different offices like Airport Embassies, Police Station, Ministries/Municipalities and other government Departments.

• Respond / deal promptly and productively on general enquiries about PRO functions

• Assist the office in determining any issues identified with organization vehicle registration and renewals

• Provide information, and support the HR department by making recommendations on best practices in order to make the process of getting residency permits faster and more efficient.

• Assist in other HR tasks including medical insurance, NOC letters for students / employees, HR reports, front desk, etc.

• Perform any other tasks as per business needs / assigned by supervisor.

• Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
• Maintained spotless and tidy working areas to create risk-free and productive environments.
• Guided and coached staff to achieve individual growth and sales production targets.
• Identified operational problems and proposed solutions to management, improving service efficiency.
• Managed staff rotas, planning workloads effectively and strategically.
• Maintained clean, organised working areas to create positive, productive environments with minimal risk.
• Increased team productivity through effective staff planning, coordination and task delegation.
• Offered instruction, coaching and motivation for enhanced team morale.
• Motivated team through providing hands-on practical support to all members of staff on duty.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Led and managed administrative staff to maintain smooth daily operations.

• Responded to and summarised customer complaints and feedback.
• Provided professional and helpful support to new and existing clients.
• Maintained working knowledge of available products and services.
• Responded to customer queries and provided excellent customer service.
• Participated in meetings to discuss goals and sales target.
• Maintained excellent client satisfaction by providing in-depth support.
• Advised customers on availability, pricing and location of products.
• Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
• Prepared necessary forms to complete transactions.

• Offered knowledgeable, friendly support to in-office guests.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Monitored building security, updated logs and issued visitor badges.

• Reduced waiting times through effective time and resource management.
• Tracked daily activities and important metrics with spreadsheets.
• Kept reception area clean and organised to uphold professional office reputation.
• Issued visitor and contractor passes and recorded visits on security system.

• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
• Reduced waiting times through effective time and resource management.
• Issued visitor and contractor passes and recorded visits on security system.
• Monitored building security, updated logs and issued visitor badges.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Oversaw office supply orders and replenished stock for staff use.