MOHAMMED ALSUWAIDI
Dubai
Summary
Highly skilled professional with expertise in data-driven recruitment and talent pipeline development. Demonstrates strong organizational skills, effective team collaboration, and exceptional communication abilities. Proficient in using Oracle HCM, Microsoft Office programs, applicant tracking systems, and LinkedIn Recruiter. Adept at performance evaluation methods, providing constructive feedback, and developing employer value propositions. Committed to results orientation and reliable judgment in decision-making processes.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Talent acquisition officer
Emarat Petroleum
Bur Dubai, Dubai
12.2024 - Current
- Managed the full recruitment lifecycle across multiple departments, from requisition to onboarding, using Oracle HCM to streamline and track recruitment workflows.
- Created and posted job descriptions, sourced qualified candidates through job boards, LinkedIn, and referrals, and maintained a robust candidate pipeline.
- Conducted initial screening interviews and coordinated technical/panel interviews with hiring managers to ensure role fit and alignment.
- Collaborated closely with department heads to forecast hiring needs and support workforce planning strategies.
- Leveraged Oracle HCM to manage candidate data, generate reports, and analyse hiring metrics such as time-to-fill, offer acceptance rate, and candidate conversion.
- Ensured compliance with recruitment policies, UAE labor law, and Emarat company standards during the hiring process.
- Supported employer branding efforts and took part in career fairs and internship program intakes to attract young talent.
- Contributed to process improvement initiatives that reduced hiring turnaround time and improved candidate experience.
- Played a key role in onboarding coordination, ensuring smooth transition for new hires with support from HR operations.
- Built strategic partnerships with universities and educational institutions to attract fresh graduates and interns through structured programs, career fairs, and on-campus events to enhance our Emiratization rate.
Assistant Manager Customer Experience
Emirates Islamic Bank
01.2023 - 11.2024
- Successfully completed a full customer experience training program, gaining in-depth knowledge of service standards and operational excellence.
- Handled daily customer walk-ins, addressing inquiries, resolving issues, and ensuring a smooth and positive customer journey.
- Utilized CRM systems to track customer interactions, log feedback, and support personalized service delivery.
- Collaborated with various internal departments including Operations, IT, and Marketing to align efforts toward improving the overall customer experience.
- Oversaw and enhanced the end-to-end customer journey, ensuring consistency and satisfaction across retail sites and digital channels.
- Analyzed customer feedback, mystery shopping results, and satisfaction surveys to identify service gaps and implement practical improvements.
Intern
Bahri & Mazroei Trading Co.LLC (BMTC)
01.2017 - 01.2018
- Assisted the IT Department in system testing, troubleshooting, and coordination between users and technical teams.
- Supported the HRM Department by performing administrative tasks such as managing employee files, organizing documents, and maintaining data accuracy.
- Monitored media and press coverage related to the company, preparing summaries and reports to support brand and public perception analysis.
Education
Bachelor - Human Resource Management
American University In The Emirates
Dubai 01.2018 - 02.2022
Skills
- Manage time efficiently
- Ability to work effectively in a team
- Capable of using Microsoft office programs
- Adaptable and flexible
- Analytical skills
- Strong organizational skills
- Great Communication Skills
- Data-Driven recruitment
- Decision making capacity
- Video interviewing technology
- Reliable judgement
- Performance evaluation methods
- Results orientation
- Talent pipeline development
- Constructive feedback
- Employer value proposition development
- Applicant tracking systems usage
- LinkedIn recruiter mastery
Personal Information
- Date of birth: 11/14/97
- Nationality: Emirati
- Marital status: Single
References
References available upon request.
Timeline
Talent acquisition officer
Emarat Petroleum
12.2024 - Current
Assistant Manager Customer Experience
Emirates Islamic Bank
01.2023 - 11.2024
Bachelor - Human Resource Management
American University In The Emirates
01.2018 - 02.2022
Intern
Bahri & Mazroei Trading Co.LLC (BMTC)
01.2017 - 01.2018
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